Fire Services Admin: Scheduling, Compliance & Ops

BGIS Global Integrated Solutions Canada; Sydney; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Strong wages + yearly increases

Career growth and training support

Health, wellbeing and perks

Novated leasing options

Paid parental leave

Paid volunteer leave

Descripción de la vacante

HIX, part of BGIS Global Integrated Solutions Canada, is seeking a Fire Services Administrator in Sydney to support scheduling, compliance and service delivery within our Fire Services division. You will be coordinating jobs and ensuring technicians are efficiently scheduled to deliver compliant services.

This central role connects field technicians, clients and internal teams, demanding strong administrative discipline, communication and attention to detail.

Formación

• 5+ years of strong administrative experience in service/scheduling/ops.
• Excellent communication and customer service skills.
• Outstanding time management and ability to prioritise competing tasks.
• High attention to detail in data management, compliance and documentation.
• Experience coordinating workflows and scheduling to support operational efficiency.
• Experience in Essential Fire Services or a related industry is highly regarded.
• Strong computer literacy and administrative capability.
• Ability to work independently and collaboratively within a team.
• Full working rights in Australia (essential).

Responsabilidades

• Scheduling and coordinating fire service works to maximise technician productivity and billable time.
• Raising and managing jobs in systems such as simPRO/Uptick and Maintenance Planner.
• Reviewing open jobs, compliance reports and documentation for accuracy and invoicing readiness.
• Coordinating subcontractors and ensuring work aligns with compliance and KPI requirements.
• Maintaining accurate data, records, asset registers and customer/site information.
• Liaising with clients to manage scheduling, access requirements and service delivery expectations.
• Providing high-quality customer service via phone, email and correspondence.
• Supporting invoicing, AFSS documentation and administrative compliance requirements.
• Monitoring workflows, ensuring timelines are met and supporting process improvements.

Conocimientos

Administrative experience

Communication

Time management

Attention to detail

Workflow coordination

Independent and team work

Australian work rights

Herramientas

simPRO

Uptick

Descripción del empleo

HIX, part of BGIS Global Integrated Solutions Canada, is seeking a Fire Services Administrator in Sydney to support scheduling, compliance and service delivery within our Fire Services division. You will be coordinating jobs and ensuring technicians are efficiently scheduled to deliver compliant services.

This central role connects field technicians, clients and internal teams, demanding strong administrative discipline, communication and attention to detail.