Fire Service Manager

Wyn&Co; Gosford; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Commission on new contracts won

Flexible working arrangements

Job summary

Wyn&Co is recruiting a Fire Service Manager to take ownership of the Central Coast service operation and guide growth. You will oversee delivery, testing, defects and client requirements while leading the service team and expanding the client base.

Based on the Central Coast with flexible working arrangements, the role combines hands-on management with strong commercial accountability and autonomy to drive the division’s performance.

Qualifications

• Experience in fire protection / commercial fire services.
• Experience managing service operations, contracts or teams.
• Strong client management and commercial skills.
• Business development or account management experience.
• Confident identifying and securing new business.
• Strong communication and leadership abilities.

Responsibilities

• Take ownership of the day-to-day service operation.
• Manage existing commercial service clients and contracts.
• Oversee service delivery, testing, defects and client requirements.
• Support and manage the existing service team.
• Build and maintain strong client relationships.
• Identify opportunities to grow existing accounts.
• Develop new business and bring new clients into the business.
• Improve processes and structure as the division continues to grow.
• Work closely with the wider business to ensure effective service delivery.

Skills

Fire protection

Service operations management

Client management

Business development

New business acquisition

Communication skills

Leadership

Autonomy

Job description

We are working with an established fire protection business with a strong reputation across the commercial sector and a growing service division.

They are looking to appoint an experienced Fire Service Manager to take ownership of the service operation and play a key role in its continued growth.

This is a hands‑on management and commercial position suited to someone who enjoys having autonomy, building client relationships and being responsible for the overall performance of a service division.

The Role

• Take ownership of the day-to-day service operation
• Manage existing commercial service clients and contracts
• Oversee service delivery, testing, defects and client requirements
• Support and manage the existing service team
• Build and maintain strong client relationships
• Identify opportunities to grow existing accounts
• Develop new business and bring new clients into the business
• Improve processes and structure as the division continues to grow
• Work closely with the wider business to ensure effective service delivery
• Take responsibility for the commercial and operational performance of the division

About You

• Strong fire protection / commercial fire services background
• Experience managing service operations, contracts or teams
• Strong client management and commercial skills
• Business development or account management experience
• Confident identifying and securing new business
• Strong communication and leadership skills
• Able to work autonomously and take ownership

Previous Service Manager experience isn't essential — we're looking for someone with the fire industry knowledge, commercial mindset and leadership ability to grow a service division.

Location & Working Arrangements

Based on the Central Coast, covering the wider region. Flexible working arrangements are available, however regular visibility with the team and clients is important.

A genuine opportunity to take ownership and play a key role in growing the service division.

Additional information

• Genuine opportunity to take ownership of a growing service division
• Gosford / Central Coast location with flexible working arrangements
• Commission on new contracts won