State Manager - Fire

Core Talent; City of Brisbane; On-site; AUD 180,000 - 220,000; Full time

Job summary

Core Talent seeks a State Manager – Fire Protection in Queensland to lead, grow and financially steer the Queensland fire protection services business. You will drive service delivery, customer retention and ongoing improvement across maintenance, service contracts, minor works and emergency support.

You will report to the senior leadership team and shape annual plans, budgets and forecasts while expanding market opportunities and ensuring strong stakeholder relationships.

Qualifications

• Proven leadership in service-based or technical operations.
• Experience budgeting, forecasts, P&L and KPIs.
• Relevant fire protection qualifications or trade qualifications.
• Current Queensland Driver's Licence.

Responsibilities

• Lead the Queensland fire protection business and deliver against strategic and financial objectives.
• Develop and execute annual business plans, budgets, P&L and forecasts.
• Drive growth by acquiring and retaining service contracts and minor works.
• Identify and pursue new business opportunities across Queensland.
• Manage key client relationships and ensure high customer satisfaction.
• Oversee operational performance, productivity, job costing and project delivery.
• Implement standardised processes and continuous improvement initiatives.
• Collaborate with national operations and other business units.

Skills

Leadership

Operations management

Budgeting & P&L

Customer relationships

Business development

Fire protection knowledge

Job costing

ERP systems

Microsoft Office

Driver's license

Education

Trade qualifications

Fire protection qualifications

Tools

ERP software

Microsoft Office

Job description

State Manager – Fire Protection | Queensland

Location: Brisbane / South East Queensland

Salary: $180k - $220k + Package (Negotiable for right person)

The Opportunity

An exciting opportunity has become available for an experienced State Manager to lead and grow a well-established fire protection services business across Queensland.

This is a senior leadership position responsible for the overall operational, financial and commercial performance of the Queensland business, with a strong focus on service delivery, customer retention, business development and continuous improvement.

You will have the opportunity to take ownership of an established operation while driving further growth across fire protection maintenance, service contracts, minor works and emergency support.

The Role

Reporting into the senior leadership team, you will be responsible for:

• Leading the Queensland fire protection business and delivering against strategic and financial objectives
• Developing and executing annual business plans, budgets, P&L and forecasts
• Driving growth through the acquisition and retention of service contracts and minor works
• Identifying and pursuing new business opportunities across the Queensland market
• Managing key client relationships and ensuring consistently high levels of customer satisfaction
• Overseeing operational performance, productivity, job costing and project delivery
• Implementing standardised processes and continuous improvement initiatives
• Monitoring KPIs and using operational data to drive performance and resource allocationRecruiting, developing and leading a high-performing team of technicians and support staff
• Ensuring compliance with OH&S, QA, Australian Standards and industry requirements
• Managing revenue, margins, overheads and overall financial performance
• Supporting the local team in securing minor works and project opportunities
• Working collaboratively with broader national operations and other business units

About You

We are looking for a commercially minded leader with a strong background in fire protection, technical services, facilities management or a similar service-based environment.

• Proven leadership experience within a service-based or technical operations environment
• Demonstrated success driving operational excellence and continuous improvement
• Strong understanding of fire protection systems and relevant Australian Standards
• Experience managing budgets, forecasts, P&L and operational KPIs
• Strong commercial and business development capability
• Experience managing field-based or multi-site operations
• Excellent customer relationship and stakeholder management skills
• The ability to build, develop and motivate high-performing teams
• Strong understanding of job costing, tendering and project/service delivery
• Proficiency with ERP systems and Microsoft Office
• Current Queensland Driver's Licence
• Relevant trade qualifications and/or fire protection qualifications

Desirable

Electrical Licence, QBCC qualification, or tertiary qualifications in business, engineering or a related discipline.