Fire Service Coordinator

Adept Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Birthday leave

Competitive salary package

Career growth and internal promotion

Supportive high-energy team culture

Sponsorship of Sydney Roosters

Job summary

Adept Group in Sydney, Australia, is seeking an administrative assistant to support our service operations and ensure smooth behind-the-scenes processes. You will help schedule technicians, handle customer inquiries, and coordinate inspections and repair works with a proactive, client-focused approach.

We value learning and growth, strong communication, and a team-first mindset. This role offers a clear path for development within a fast-growing national company that sponsors community

Qualifications

• Strong administrative capabilities with attention to detail.
• Excellent communication and customer service skills.
• Ability to work in a team and manage competing priorities.
• Professional presentation and a positive work ethic; safety conformance.

Responsibilities

• Provide administrative and operational support to Service Managers
• Schedule technicians, service jobs, and routine maintenance activities
• Respond to customer enquiries and act as a key point of contact
• Coordinate and manage basic inspections and repair works
• Review and process service reports
• Communicate clearly and professionally with clients and internal teams
• Assist with other duties as required

Skills

Administrative skills

Customer service

Scheduling

Team player

Tools

MS Office

CRM (optional)

Job description

Join One of Australia’s Fastest Growing Fire Protection Companies

Why Join Us?

• Be part of an award-winning, rapidly growing national company
• Clear pathways for career growth and internal promotion
• Competitive salary package based on experience
• Birthday leave – because your day matters
• Work with a supportive, high-energy team culture
• Proud sponsor of the Sydney Roosters

About the Role

In this role, you’ll play a key part in supporting our service operations and ensuring everything runs smoothly behind the scenes.

Key Responsibilities:

• Provide administrative and operational support to Service Managers
• Schedule technicians, service jobs, and routine maintenance activities
• Respond to customer enquiries and act as a key point of contact
• Coordinate and manage basic inspections and repair works
• Review and process service reports
• Communicate clearly and professionally with clients and internal teams
• Assist with other duties as required

What We’re Looking For:

• A strong desire to learn and grow your career
• Excellent communication and customer service skills
• A team-focused attitude with a positive approach
• Professional presentation and strong work ethic
• Commitment to safety and compliance

If you’re ready to build your career with a company that’s going places and be part of a team that celebrates success, we’d love to hear from you.

Learn more about our team and projects:
https://www.instagram.com/adeptfire/