Finishing Administrator (12-month FTC)

Pallion; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Palloys in Sydney is seeking a detail-driven Finishing Administrator on a 12-month fixed-term contract to support jewellery finishing operations. You will coordinate jobs from CAD/CAM clients and from external vendors, ensuring records, documentation and production information are accurate and progressed through the correct workflow.

Reporting to the Finished Jewellery Manager, you will manage records in Microsoft Dynamics, track progress, update schedules, liaise with CAD, CAM, Casting and

Qualifications

• Strong attention to detail and excellent organisational skills.
• Clear written and verbal communication skills.
• Professional approach when working with clients, colleagues and external vendors.
• Confident using Microsoft Office and able to learn new systems and processes.
• Able to manage multiple jobs and priorities in a busy production environment.
• Proactive, team-focused mindset with sound problem-solving skills.
• Experience in administration, customer service, jewellery production or manufacturing preferred but not essential.
• Experience with Microsoft Dynamics, Rhino or CAD-related software advantageous but not required.

Responsibilities

• Receive, review and process incoming finishing jobs accurately and efficiently.
• Record client requirements, gemstones, samples and supporting documentation.
• Maintain accurate job records in internal systems including Microsoft Dynamics.
• Monitor job progress and assist with workflow updates, scheduling and priorities.
• Liaise with CAD, CAM, Casting and Finishing teams to communicate requirements clearly.
• Track work sent to and received from external finishing vendors.
• Escalate delays, discrepancies, quality concerns or missing information.
• Communicate with clients to confirm requirements, provide updates and respond to enquiries.
• Prepare screenshots, specifications, job details and production information.
• Provide administrative support including filing, data entry, job tracking and record management.
• Contribute to team meetings and continuous improvement initiatives.

Skills

Attention to detail

Organisational skills

Communication skills

Professional demeanor

Proactive/team player

Problem-solving

Multitasking

Experience in admin/customer-service/j

Microsoft Office

Tools

Microsoft Dynamics

Rhino

CAD software

Job description

Join Palloys and play an important role in supporting the smooth coordination of our jewellery finishing operations. We are seeking an organised and detail-focused Finishing Administrator to join our team on a 12-month fixed-term contract.

Reporting to the Finished Jewellery Manager, you will coordinate finishing jobs received from CAD and CAM clients, as well as work completed by external finishing vendors. You will help ensure jobs, samples, gemstones, documentation and production information are accurately recorded, communicated and progressed through the correct manufacturing workflow.

Key Responsibilities

• Receive, review and process incoming finishing jobs accurately and efficiently.
• Record client requirements, gemstones, samples and supporting documentation.
• Maintain accurate job records in internal systems, including Microsoft Dynamics where required.
• Monitor job progress and assist with workflow updates, scheduling and priorities.
• Liaise with CAD, CAM, Casting and Finishing teams to ensure job requirements are clearly communicated.
• Track work sent to and received from external finishing vendors.
• Escalate delays, discrepancies, quality concerns or missing information appropriately.
• Communicate with clients to confirm requirements, provide updates and respond to general enquiries.
• Prepare screenshots, specifications, job details and production information as required.
• Provide administrative support including filing, data entry, job tracking and record management.
• Contribute to team meetings and continuous improvement initiatives.

Finishing Administrator

12-Month Fixed-Term Contract | Palloys

Join Palloys and play an important role in supporting the smooth coordination of our jewellery finishing operations. We are seeking an organised and detail-focused Finishing Administrator to join our team on a 12-month fixed-term contract.

Reporting to the Finished Jewellery Manager, you will coordinate finishing jobs received from CAD and CAM clients, as well as work completed by external finishing vendors. You will help ensure jobs, samples, gemstones, documentation and production information are accurately recorded, communicated and progressed through the correct manufacturing workflow.

Key Responsibilities

• Receive, review and process incoming finishing jobs accurately and efficiently.
• Record client requirements, gemstones, samples and supporting documentation.
• Maintain accurate job records in internal systems, including Microsoft Dynamics where required.
• Monitor job progress and assist with workflow updates, scheduling and priorities.
• Liaise with CAD, CAM, Casting and Finishing teams to ensure job requirements are clearly communicated.
• Track work sent to and received from external finishing vendors.
• Escalate delays, discrepancies, quality concerns or missing information appropriately.
• Communicate with clients to confirm requirements, provide updates and respond to general enquiries.
• Prepare screenshots, specifications, job details and production information as required.
• Provide administrative support including filing, data entry, job tracking and record management.
• Contribute to team meetings and continuous improvement initiatives.

About You

• Strong attention to detail and excellent organisational skills.
• Clear written and verbal communication skills.
• A professional approach when working with clients, colleagues and external vendors.
• Confidence using Microsoft Office and the ability to learn new systems and processes.
• The ability to manage multiple jobs and priorities in a busy production environment.
• A proactive, team-focused mindset with sound problem-solving skills.
• Previous experience in administration, customer service, jewellery production or manufacturing is preferred but not essential.
• Experience with Microsoft Dynamics, Rhino or CAD-related software would be advantageous but is not required.

Why Join Palloys?

This is an opportunity to gain valuable experience within a leading precious metals and jewellery business while working alongside experienced teams across the manufacturing process. You will join a collaborative environment that values excellence, agility, trust, open communication and customer delight.

If you are organised, dependable and ready to contribute to a fast-paced production environment, we would welcome your application.

Pallion is committed to providing a fair and inclusive workplace where applicants are considered based on their skills, experience and suitability for the role.