Fine Dining Supervisor — Lead Luxury Guest Service

Crown Resorts; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

High weekend rates

Career development

Complimentary meals on shift

Discounts across Crown venues

Job summary

Crown Resorts, Nobu Melbourne, is seeking an experienced Supervisor to lead from the floor, coach the team and ensure exceptional service in a premium dining environment. You will drive day-to-day operations, mentor colleagues and uphold Nobu’s standards of excellence.

Join a globally recognised luxury hospitality brand and help deliver world-class experiences, while working across a rotating roster including evenings, weekends and public holidays.

Qualifications

• Experience leading a premium restaurant team.
• Passion for hospitality and delivering guest experiences.
• Strong communication and people leadership skills.
• Ability to thrive in a fast-paced, high-energy venue.
• Hands-on leadership style focused on service excellence.

Responsibilities

• Lead, motivate and support the team to deliver exceptional fine dining experiences.
• Drive service excellence and ensure seamless day-to-day restaurant operations.
• Foster a culture of luxury hospitality, professionalism and guest obsession.
• Coach, train and develop team members to achieve outstanding performance.
• Support onboarding, capability development and succession planning initiatives.
• Monitor service delivery, labour performance and operational efficiencies.
• Build strong relationships with guests, creating memorable and personalised experiences.
• Lead by example in maintaining Nobu's globally recognised standards of excellence.

Skills

Leadership

Coaching

Communication

Hospitality

Problem-solving

Organizational skills

Flexibility

Job description

Crown Resorts, Nobu Melbourne, is seeking an experienced Supervisor to lead from the floor, coach the team and ensure exceptional service in a premium dining environment. You will drive day-to-day operations, mentor colleagues and uphold Nobu’s standards of excellence.

Join a globally recognised luxury hospitality brand and help deliver world-class experiences, while working across a rotating roster including evenings, weekends and public holidays.