Luxury F&B Supervisor – Premium Bar & Restaurant

Crown Resorts; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

On-site staff restaurant

Dining discounts

Uniform provided

Accommodation discounts

Job summary

Crown Sydney is seeking a Food & Beverage Supervisor to lead Mahogany Bar and Restaurant within Crown Sydney's premium gaming environment. You will support management, coach a high-performing team, and ensure every guest interaction reflects Crown Sydney's premium standards.

You will lead by example on the floor, oversee daily venue operations, and drive service excellence in a luxury, high-volume setting. A rotating 24/7 roster is required, with overnight shifts, weekends and public holidays.

Qualifications

• Experience supervising teams in premium bar/restaurant/hospitality.
• Strong leadership and coaching skills.
• Presentable and groomed to luxury standards.
• Comfortable engaging with guests and leading by example.
• Strong organisational and time-management abilities.
• Willing to work a rotating 24/7 roster including overnights, weekends and public holidays.
• Current NSW RSA competency card.
• Ability to obtain Casino Special Employee Licence (subject to checks).

Responsibilities

• Lead the team during service to deliver exceptional guest experiences.
• Support day-to-day operations of Mahogany Bar and Restaurant.
• Coach, mentor and motivate team members to achieve high performance.
• Maintain luxury service standards in a fast-paced environment.
• Build strong relationships with guests through proactive engagement.
• Monitor operational efficiency and support continuous improvement.
• Ensure RSA, safety and operating procedures compliance.

Skills

Supervisory experience

Leadership

Guest engagement

Service excellence

Time management

Communication

Calm under pressure

Job description

Crown Sydney is seeking a Food & Beverage Supervisor to lead Mahogany Bar and Restaurant within Crown Sydney's premium gaming environment. You will support management, coach a high-performing team, and ensure every guest interaction reflects Crown Sydney's premium standards.

You will lead by example on the floor, oversee daily venue operations, and drive service excellence in a luxury, high-volume setting. A rotating 24/7 roster is required, with overnight shifts, weekends and public holidays.