Finance Operations Supervisor - 16-Month Hybrid

University of New South Wales; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working options

Additional leave during December

Course discounts at UNSW

Job summary

University of New South Wales – Kensington, NSW (Hybrid) seeks a Finance Support Services Supervisor to lead a high‑performing team delivering core transactional finance and customer service across faculties and divisions.

You will oversee accounts payable/receivable, reconciliations and reporting, ensuring accuracy, compliance and efficient service delivery while building strong stakeholder relationships within a large university.

Qualifications

• Relevant tertiary qualifications in Accounting, Finance, Business or a related discipline, or an equivalent combination of education, training and professional experience.
• Progress towards, or completion of, a CA or CPA qualification will be highly regarded.
• Demonstrated experience supervising or coordinating staff within a finance, shared services or customer-focused operational environment.
• Experience delivering transactional finance services, including accounts payable, accounts receivable, general finance administration or related activities.
• Strong understanding of financial processes, controls and compliance requirements.
• Experience interpreting and applying policies, procedures and financial guidelines.
• Proven ability to build positive stakeholder relationships and deliver high-quality customer service in a complex environment.
• Excellent communication skills, with the ability to explain financial information to a broad range of stakeholders.

Responsibilities

• Lead, coach and develop a team of Finance Support Services Officers, fostering a collaborative and high-performing team culture.
• Oversee the delivery of finance support services, ensuring high levels of accuracy, compliance and customer service.
• Provide advice and support to stakeholders on finance processes, policies and procedures, resolving complex enquiries where required.
• Monitor and coordinate transactional finance activities, ensuring service standards and operational targets are achieved.
• Support financial administration activities, including reconciliations, journal processing and reporting requirements.
• Ensure compliance with University policies, financial controls and relevant legislative requirements.
• Identify and implement process improvement opportunities that enhance service delivery, efficiency and stakeholder experience.
• Build and maintain effective relationships with stakeholders across Faculties, Divisions and the broader Finance community.
• Contribute to operational planning, workforce management and continuous improvement initiatives within the Finance Support Services team.

Skills

Leadership

Staff supervision

Accounts payable

Accounts receivable

Finance processes

Stakeholder management

Communication

Microsoft Excel

Enterprise finance systems

Education

Accounting/Finance/Business degree

CA/CPA qualification (highly regarded)

Tools

Microsoft Excel

Enterprise finance systems

Job description

University of New South Wales – Kensington, NSW (Hybrid) seeks a Finance Support Services Supervisor to lead a high‑performing team delivering core transactional finance and customer service across faculties and divisions.

You will oversee accounts payable/receivable, reconciliations and reporting, ensuring accuracy, compliance and efficient service delivery while building strong stakeholder relationships within a large university.