Finance Officer (Finance Officer)

Daydream Island Resort and Spa; Whitsunday Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Daydream Island Resort & Living Reef is seeking an hands-on Finance professional to support day-to-day accounts receivable and overall resort finances. The role involves invoicing, allocations, reconciliations, and assisting with month-end processes.

You will monitor overdue balances, liaise with guests and corporate clients, and ensure accurate records in hotel finance systems with strong Excel skills. Collaboration across teams is essential in a dynamic resort environment.

Qualifications

• Experience in accounts receivable and debtor management.
• Knowledge of hotel financial operations and internal controls.
• Experience using hotel property management systems and accounting software; strong Excel skills.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Excellent communication and follow-up skills.
• Ability to work independently and in a team.
• Proactive, flexible and hands-on approach.

Responsibilities

• Assist with day-to-day accounts receivable: invoicing, allocations and reconciliations.
• Monitor overdue balances and follow up to ensure timely collection.
• Reconcile guest and corporate accounts and other receivables.
• Investigate billing discrepancies and payment enquiries.
• Process and reconcile daily revenue, banking and credit card transactions.
• Liaise with internal departments, corporate clients and external stakeholders.
• Maintain accurate financial records and ensure policy compliance.
• Assist with month-end processes, reporting and audit preparation.
• Provide general finance administration support including assisting with accounts payable when required.

Skills

Accounts receivable

Debtor management

Reconciliations

Payment processing

Excel skills

Attention to detail

Time management

Communication

Independent & team work

Tools

Hotel property management systems

Accounting software

Job description

Daydream Island Resort & Living Reef is located in the heart of Queensland's Whitsunday Islands and the gateway to the World Heritage-listed Great Barrier Reef. With stunning views out to the impossibly blue waters of the Whitsundays, it is the perfect place to immerse yourself in the natural beauty of the island.

The island is one of the closest Whitsunday islands to the mainland (Airlie Beach) with spectacular 30-minute ferry ride to work each day.

Job Description

This is a hands-on finance position with a strong focus on Accounts Receivable, supporting the day to day financial operations of our busy resort.

Working closely with the Finance team, you will play an important role in ensuring accurate financial transactions, managing outstanding accounts and supporting the smooth operation of the Finance Departments.

About the role:

• Assist with the day-to-day accounts receivable function, including invoicing, payment allocations and account reconciliations.
• Monitor outstanding debtor balances and proactively follow up overdue accounts to ensure timely collection.
• Reconcile guest accounts, corporate accounts and other receivables.
• Investigate and resolve billing discrepancies, payment enquiries and account adjustments.
• Process and reconcile daily revenue, banking and credit card transactions.
• Liaise with internal departments, corporate clients and external stakeholders regarding accounts and payments.
• Maintain accurate financial records and ensure compliance with company policies and procedures.
• Assist with month-end processes, financial reporting and audit preparation.
• Provide general finance administration support, including assisting with accounts payable and other finance functions when required.

Desired Skills and Experience

About You:

• Previous experience in a hotel or resort finance department is essential.
• Demonstrated experience in accounts receivable, debtor management, reconciliations and payment processing.
• A sound understanding of hotel financial operations, revenue processes and internal controls.
• Experience using hotel property management systems and accounting software, with strong Microsoft Excel skills.
• Excellent attention to detail and a high level of accuracy.
• Strong organisational and time management skills, with the ability to meet deadlines.
• Excellent communication skills and the confidence to follow up outstanding accounts professionally.
• The ability to work independently while contributing positively to a team environment.
• A proactive, flexible and hands-on approach.