Hotel Finance Officer: AR & Billing Specialist

Daydream-Island-Resort-and-Spa-1; Whitsunday Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Daydream Island Resort & Living Reef is seeking an hands-on Finance professional to support day-to-day accounts receivable and overall resort finances. The role involves invoicing, allocations, reconciliations, and assisting with month-end processes.

You will monitor overdue balances, liaise with guests and corporate clients, and ensure accurate records in hotel finance systems with strong Excel skills. Collaboration across teams is essential in a dynamic resort environment.

Qualifications

• Experience in accounts receivable and debtor management.
• Knowledge of hotel financial operations and internal controls.
• Experience using hotel property management systems and accounting software; strong Excel skills.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Excellent communication and follow-up skills.
• Ability to work independently and in a team.
• Proactive, flexible and hands-on approach.

Responsibilities

• Assist with day-to-day accounts receivable: invoicing, allocations and reconciliations.
• Monitor overdue balances and follow up to ensure timely collection.
• Reconcile guest and corporate accounts and other receivables.
• Investigate billing discrepancies and payment enquiries.
• Process and reconcile daily revenue, banking and credit card transactions.
• Liaise with internal departments, corporate clients and external stakeholders.
• Maintain accurate financial records and ensure policy compliance.
• Assist with month-end processes, reporting and audit preparation.
• Provide general finance administration support including assisting with accounts payable when required.

Skills

Accounts receivable

Debtor management

Reconciliations

Payment processing

Excel skills

Attention to detail

Time management

Communication

Independent & team work

Tools

Hotel property management systems

Accounting software

Job description

Daydream Island Resort & Living Reef is seeking an hands-on Finance professional to support day-to-day accounts receivable and overall resort finances. The role involves invoicing, allocations, reconciliations, and assisting with month-end processes.

You will monitor overdue balances, liaise with guests and corporate clients, and ensure accurate records in hotel finance systems with strong Excel skills. Collaboration across teams is essential in a dynamic resort environment.