Finance Associate

John Deere; Brisbane; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

John Deere Financial in Crestmead (QLD) is hiring a Finance Associate on a fixed-term contract of up to six months. The role offers a hybrid work arrangement, typically two days in the office, and involves supporting the administration and servicing of our finance portfolio.

You’ll work with a friendly team to deliver excellent customer service while processing contract changes, conducting checks and assisting customers and dealers with inquiries.

Qualifications

• Experience in customer service, administration, finance, banking, lending or a related field.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and relationship-building skills.
• Ability to manage competing priorities and work independently.
• Strong problem-solving and decision-making capability.
• Commitment to delivering outstanding customer experiences.

Responsibilities

• Support a portfolio of retail finance contracts and related transactions.
• Process contract changes, substitutions and novations.
• Conduct credit and equipment checks to ensure accuracy and compliance.
• Complete post-settlement activities, including security maintenance and government registrations.
• Assist customers and dealers with enquiries and resolving issues promptly.
• Manage shared inbox enquiries and service requests.
• Identify opportunities to improve processes and customer experiences.
• Contribute to team initiatives and special projects as required.

Skills

Customer service

Attention to detail

Communication

Relationship-building

Prioritisation

Problem-solving

Job description

Crestmead, QLD | Fixed Term Contract (up to 6 months) I Hybrid Work Arrangement (typically 2 days in the office)

Join John Deere Financial

At John Deere, we work every day to help our customers build, feed, power and support the world. Through John Deere Financial, we provide innovative finance solutions that help our dealers and customers access the equipment and technology they need to succeed.

Guided by our values of Integrity, Quality, Humanity, Commitment and Innovation, we're committed to creating an inclusive workplace where people can grow, contribute and make a real impact.

The Opportunity

We're looking for a Finance Associate to join our John Deere Financial team in Crestmead on a fixed-term contract of up to six months.

This is an excellent opportunity for someone with strong customer service, administration or finance experience who enjoys working in a fast-paced environment and building strong relationships with customers and dealers.

As a key member of the team, you'll support the administration and servicing of our finance portfolio while delivering exceptional service and helping ensure a seamless customer experience.

What You'll Be Doing

• Supporting a portfolio of retail finance contracts and related transactions
• Processing contract changes, substitutions and novations
• Conducting credit and equipment checks to ensure accuracy and compliance
• Completing post-settlement activities, including security maintenance and government registrations
• Assisting customers and dealers with enquiries and resolving issues in a timely manner
• Managing shared inbox enquiries and service requests
• Identifying opportunities to improve processes and customer experiences
• Contributing to team initiatives and special projects as required

About you:

You are a customer-focused professional with strong attention to detail and a proactive approach to problem-solving. You enjoy working collaboratively, take ownership of your work, and thrive in an environment where accuracy and service excellence matter.

What You'll Bring

• Experience in customer service, administration, finance, banking, lending or a related field
• Strong attention to detail and commitment to accuracy
• Excellent communication and relationship-building skills
• The ability to manage competing priorities and work independently
• Strong problem-solving and decision-making capability
• A commitment to delivering outstanding customer experiences

Why Join Us?

• Work for a globally recognised and trusted brand
• Gain valuable experience within a leading financial services business
• Supportive and collaborative team environment
• Opportunity to build your finance and customer service expertise
• Inclusive workplace that values diversity and innovation

If you're looking for an opportunity to develop your career with a global organisation and make a meaningful contribution, we'd love to hear from you.

Applications close: 4 November 2026

Note: Appropriate work authorisations are required in this country prior to application.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.