Field Technical & Construction Specialist (After Sales)

CSR Limited; Ryde; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Tool of trade vehicle

Autonomous field-based role

Career development opportunities

Job summary

CSR Limited in Sydney NSW is seeking a Technical & Construction Specialist to support builders and installers through site inspections, audits and technical advice across NSW. This autonomous, field-based role strengthens customer relationships and drives quality installation outcomes.

Responsibilities include conducting site inspections across NSW, preparing reports, delivering training, and promoting safety on site. A Certificate IV in Training and Assessment is a beneficial addition.

Qualifications

• Experience in construction, installation, site supervision, inspections, or a related field.
• Strong knowledge of construction methods and installation best practices.
• Ability to provide technical advice and practical solutions on-site.
• Experience conducting site inspections and preparing reports.
• Strong communication and stakeholder management skills.
• Customer-focused approach with effective problem-solving abilities.
• Proficient in Microsoft Office and CRM systems.
• Sound understanding of workplace health and safety requirements.
• Self-motivated, organised, and able to work independently.
• High attention to detail and commitment to quality outcomes.

Responsibilities

• Conduct site inspections and audits across NSW for AFS, Hebel and Cemintel systems.
• Provide technical advice and installation support to builders, contractors and installers.
• Identify, investigate and resolve product and installation issues.
• Prepare inspection reports and recommendations for customers and stakeholders.
• Conduct installer audits to ensure compliance with CSR standards and best practices.
• Deliver product and installation training to customers, installers and internal teams.
• Build strong relationships with builders, developers, contractors and CSR-accredited installers.
• Collaborate with Sales and Technical teams to support customer outcomes and identify opportunities.
• Maintain accurate records of inspections, site visits and customer interactions.
• Provide market feedback and recommendations to support continuous improvement in products and installation practices.
• Promote safe work practices and compliance across construction sites.
• Act as a trusted technical advisor, supporting quality installation outcomes and customer satisfaction.
• Obtain a Certificate 4 in training and assessment (if needed) to enhance training capabilities

Skills

Construction experience

Site inspections

Technical advice

Stakeholder management

CRM systems

Microsoft Office

Health & safety

Independent worker

Education

Certificate IV in Training and Assessment

Tools

Microsoft Office

CRM systems

Job description

CSR Limited in Sydney NSW is seeking a Technical & Construction Specialist to support builders and installers through site inspections, audits and technical advice across NSW. This autonomous, field-based role strengthens customer relationships and drives quality installation outcomes.

Responsibilities include conducting site inspections across NSW, preparing reports, delivering training, and promoting safety on site. A Certificate IV in Training and Assessment is a beneficial addition.