Technical and Construction Specialist (After Sales / Inspection) - Sydney NSW

CSR Springboard; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tool of trade vehicle

52 weeks superannuation payment

Employee assistance program

On-the-job learning and development

Job summary

CSR seeks a Technical & Construction Specialist in Sydney NSW to support builders, contractors and installers through site inspections, audits, and technical guidance across NSW. This autonomous, field-based role strengthens customer relationships and drives quality installation outcomes.

You'll conduct inspections, deliver training, prepare reports, and collaborate with Sales and Technical teams. 38 hours per week, Monday to Friday, with start times around 7am to 4pm to suit site visits and

Qualifications

• Experience in construction, installation, site supervision or inspections.
• Strong knowledge of construction methods and best practices.
• Ability to provide on-site technical advice and practical solutions.

Responsibilities

• Conduct site inspections and audits across NSW for AFS, Hebel and Cemintel systems.
• Provide technical advice and installation support to builders, contractors and installers.
• Identify, investigate and resolve product and installation issues.
• Prepare inspection reports and recommendations for customers and stakeholders.
• Deliver product and installation training to customers, installers and internal teams.
• Build relationships with builders, developers, contractors and CSR-accredited installers.
• Collaborate with Sales and Technical teams to support customer outcomes.
• Maintain records of inspections, site visits and customer interactions.
• Provide market feedback to support product and installation improvements.
• Promote safe work practices and compliance across sites.
• Act as trusted technical advisor to support quality outcomes and customer satisfaction.

Skills

Construction experience

Inspections

Stakeholder management

Technical advisory on-site

Self-motivation & organization

Education

Certificate IV in Training and Assessment (TAE40116) or equivalent

Tools

Microsoft Office

CRM systems

Job description

Technical and Construction Specialist (After Sales / Inspection) - Sydney NSW

About this role

Technical and Construction Specialist (After Sales / Inspection) – Sydney NSW

• Competitive salary package, including a fully maintained tool of trade vehicle available for personal use.
• Autonomous, field-based role combining site inspections, technical expertise and stakeholder engagement.
• Career development opportunities with CSR, a leading Australian building products organisation.

The Opportunity

As a Technical & Construction Specialist, you'll support builders, contractors and installers through site inspections, audits, training and technical advice across NSW. This autonomous, field-based role plays a key part in ensuring quality installation outcomes, strengthening customer relationships and supporting business growth.

Duties & Responsibilities

• Conduct site inspections and audits across NSW for AFS, Hebel and Cemintel systems.
• Provide technical advice and installation support to builders, contractors and installers.
• Identify, investigate and resolve product and installation issues.
• Prepare inspection reports and recommendations for customers and stakeholders.
• Conduct installer audits to ensure compliance with CSR standards and best practices.
• Deliver product and installation training to customers, installers and internal teams.
• Build strong relationships with builders, developers, contractors and CSR-accredited installers.
• Collaborate with Sales and Technical teams to support customer outcomes and identify opportunities.
• Maintain accurate records of inspections, site visits and customer interactions.
• Provide market feedback and recommendations to support continuous improvement in products and installation practices.
• Promote safe work practices and compliance across construction sites.
• Act as a trusted technical advisor, supporting quality installation outcomes and customer satisfaction.
• Obtain a Certificate 4 in training and assessment (if needed) to enhance training capabilities

About You

• Experience in construction, installation, site supervision, inspections, or a related field.
• Strong knowledge of construction methods and installation best practices.
• Ability to provide technical advice and practical solutions on-site.
• Experience conducting site inspections and preparing reports.
• Strong communication and stakeholder management skills.
• Customer-focused approach with effective problem-solving abilities.
• Proficient in Microsoft Office and CRM systems.
• Sound understanding of workplace health and safety requirements.
• Self-motivated, organised, and able to work independently.
• High attention to detail and commitment to quality outcomes.

Hours:

38 hours per week, Monday to Friday. As a field-based role, start and finish times may vary between 7:00am and 4:00pm to accommodate site visits and customer needs.

What we offer:

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture that foster innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.