Field Technical Advisor, Mineral Processing & Onsite Support

TAUS TAKRAF Australia Pty Ltd; Perth; Hybrid; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Site and travel allowances

Flexible hybrid working

Professional growth opportunities

Novated leasing

Parental leave

Employee Assistance Program

Job summary

TAKRAF Group is seeking an experienced Field Technical Advisor to join our Perth-based team. You will provide technical expertise during site maintenance shutdowns, support customers in operating and troubleshooting mineral processing equipment, and conduct regular on-site visits to deliver hands-on assistance.

This field-based role combines technical problem-solving with customer interaction and sales. You will train operators, diagnose issues, manage installations and maintenance, and build

Qualifications

• Field service experience in the mineral processing industry.
• Strong troubleshooting and technical support skills.
• Excellent customer service and communication abilities.
• Team player with initiative, adaptability and problem-solving skills.
• Proficient with mobile tools and Microsoft Office.
• Flexible to work varying schedules and meet site requirements.

Responsibilities

• Provide service, maintenance, and technical support during field visits and shutdowns.
• Undertake customer visits to promote the company’s goods and services.
• Train and educate customer operators on safe and correct plant operation.
• Diagnose technical issues and implement effective solutions.
• Manage installations, repairs, commissioning, and ongoing maintenance services.
• Maintain site visit schedules and produce timely service reports.
• Identify opportunities to grow business at customer sites.
• Maintain regular communication and build strong relationships with customers.
• Continuously develop technical knowledge of products and services.
• Follow company procedures, safety protocols, and collaborate with the technical team.

Skills

Field service

Troubleshooting

Customer service

Communication

Team player

MS Office

Tools

Microsoft Office

Job description

TAKRAF Group is seeking an experienced Field Technical Advisor to join our Perth-based team. You will provide technical expertise during site maintenance shutdowns, support customers in operating and troubleshooting mineral processing equipment, and conduct regular on-site visits to deliver hands-on assistance.

This field-based role combines technical problem-solving with customer interaction and sales. You will train operators, diagnose issues, manage installations and maintenance, and build