Field Services Engineer

JBT Marel; City of Brisbane; On-site; AUD 60,000 - 90,000; Full time

Job summary

JBT Marel is seeking a Field Service Technician to support customers across Australia, delivering preventative maintenance, on-site service visits and troubleshooting of high-tech food processing equipment. You'll work with a cohesive team, learn from experienced colleagues, and play a key role in ensuring installations and upgrades meet specifications while maintaining safety and quality standards.

The role requires trade qualifications, strong computer skills, and willingness to travel to

Qualifications

• Trade qualifications in electrical or mechanical fields required.
• Ability to read electrical and mechanical schematics is essential.
• Experience with P&IDs and modern software is preferred.

Responsibilities

• Provide on-site service visits and preventative maintenance.
• Troubleshoot production issues at customer sites.
• Install machine enhancements and verify tolerances.
• Collaborate with customers and team to ensure quality service.
• Participate in weekend or after-hours support as needed.

Skills

Electrical/Mechanical trade

Schematics reading

P&ID reading

PLC programming knowledge

Autonomous work

Proficient in using computers

Food industry experience

Weekend/out-of-hours flexibility

Travel willingness (1–2 hours to city/

Tools

Salesforce

Siemens/Allen Bradley PLC software

Job description

The Opportunity - Embark on Your Exciting Career Journey with Us!

Ready to make a significant impact as a Field Service Technician and be a vital part of our innovative company? We are seeking professional and innovative individuals to support our valued customers across Australia, ensuring they stay at the forefront of the industry.

Why Join Us?

• Dynamic and Forward-Thinking Environment: Be part of a team that thrives on innovation and excellence.
• Cutting-Edge Opportunities: Work with advanced processing equipment in the vibrant poultry industry.
• Skill Development: Enhance your expertise in testing, troubleshooting, repairing, and optimizing systems.
• Impactful Role: Dive into new installations and contribute to the success of our customers.

Your Role

As a Field Service Technician, you'll play a pivotal role in providing exceptional customer support for both installed systems and new installations. This position offers you the chance to grow your skills and make a real difference.

Key Responsibilities

• Work in a supportive team with experienced coworkers, both at customer sites and in the office, who will teach you all the knowledge they have about our machines.
• Prepare, execute and report preventative equipment maintenance visits.
• Attend customers sites to conduct service visits.
• Troubleshoot production issues at customers’ sites.
• Complete on-site evaluations, install machine enhancements, and appropriately test and calibrate parts to meet tolerances and product specifications.
• Ensure that the JBT Marel experience for customers match the JBT Marel promise of superior performance, service, and quality with outstanding communication skills as you work closely with customer management, supervisors, etc.
• Troubleshoot and perform break fix services to high technology food processing equipment.

What We Are Looking For

• Trade certified Electrical / Mechanical
• Read electrical & mechanical schematics
• Proficient in using computers
• Food industry background
• Work autonomously and takes initiative
• Read P&IDs and manuals
• PLC programming knowledge - Siemens & Allen Bradley software is preferred
• Sales Force experience is preferred
• Ability and willingness to work weekends and out of hours
• Ideally based within 1-2 hours travel time of a capital city or major regional airport

Equal Opportunity Employment

JBT Marel's provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time.