Field Service Technician

Blackbook Recruitment; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Blackbook Recruitment’s client, a leading Food and Beverage Systems Supplier, seeks a Field Service Technician in Sydney to deliver aftersales service and technical support across the equipment lifecycle.

You will perform preventive maintenance, diagnose and repair on-site and remotely, train operators, and collaborate with Sales and Projects. A mechanical trade qualification and willingness to travel interstate are required.

Qualifications

• Mechanical trade qualification.
• Experience in food, liquid or beverage manufacturing.
• Strong mechanical troubleshooting capabilities.
• Knowledge of applicable industry standards and regulatory requirements.
• High level of customer focus, professionalism and work ethic.
• Valid driver’s license with willingness and ability to travel interstate.

Responsibilities

• Carry out scheduled preventive maintenance and respond promptly to emergency service requests to maintain optimal system performance.
• Deliver high-quality, professional service while ensuring clear and effective communication with customers.
• Diagnose, troubleshoot, and repair equipment both on-site and through remote support.
• Provide technical assistance for mechanical and electrical systems.
• Conduct root cause analysis and implement effective corrective actions to prevent recurrence.
• Deliver basic operator training on equipment use and preventive maintenance best practices.
• Collaborate with internal teams (Sales, Spare Parts, and Projects) by providing technical expertise and service-related insights.

Skills

Mechanical trade qualified

Experience in food/beverage manuf.

Mechanical troubleshooting

Industry standards/regulatory

Customer focus

Driver's license travel interstate

Job description

Our client, a leading Food and Beverage Systems Supplier are currently seeking a Field Service Technician. This role offers long-term career growth, and the opportunity to join a market leading business within Sydney, Australia.
This role is central to delivering high-quality aftersales service and technical support. You will support customers throughout the entire lifecycle of their equipment including maintenance, troubleshooting and complex overhaul of machinery.

Key Responsibilities

• Carry out scheduled preventive maintenance and respond promptly to emergency service requests to maintain optimal system performance.
• Deliver high-quality, professional service while ensuring clear and effective communication with customers.
• Diagnose, troubleshoot, and repair equipment both on-site and through remote support.
• Provide technical assistance for mechanical and electrical systems.
• Conduct root cause analysis and implement effective corrective actions to prevent recurrence.
• Deliver basic operator training on equipment use and preventive maintenance best practices.
• Collaborate with internal teams (Sales, Spare Parts, and Projects) by providing technical expertise and service-related insights.

About You

• Mechanical trade qualified
• Experience working within food, liquid or beverage manufacturing
• Strong mechanical troubleshooting capabilities
• Knowledge of applicable industry standards and regulatory requirements
• High level of customer focus, professionalism, and strong work ethic
• Valid driver’s license with willingness and ability to travel interstate

What’s on Offer?

A fantastic opportunity to be part of an organisation who are an industry leader, work within a positive workplace culture and has a strong focus on people development.