Field Service Technician North Lakes, QLD

Aptella Pty Ltd; North Lakes; On-site; AUD 60,000 - 90,000; Full time

Job summary

Aptella Pty Ltd is seeking a Field Service Technician to join our team in North Lakes, QLD. This is a hands-on, field-based role that installs, commissions, maintains, and supports advanced machine control and site solutions across diverse customer projects.

You will work closely with customers, operators and project teams to ensure technology is installed correctly, reliable, and delivering maximum value in the field.

Qualifications

• Trade qualifications in auto electrics or mechanics.
• Strong troubleshooting and mechanical skills.
• Current Australian Driver's Licence.
• Excellent communication and customer service.

Responsibilities

• Install, configure, and maintain machine control and site technology solutions.
• Calibrate equipment to ensure optimal performance and accuracy.
• Support 2D/3D machine control, payload weighing, and safety technologies.
• Diagnose and troubleshoot electrical, hydraulic, or mechanical issues.
• Perform preventative maintenance, servicing, and inspections.
• Deliver product training and technical support to customers.
• Provide onsite, workshop, remote, and phone-based support when required.
• Complete service documentation and installation records accurately and on time.
• Travel throughout Queensland supporting customer projects with a company vehicle.

Skills

Mechanical aptitude

Technical troubleshooting

Communication skills

Customer service

Organisational skills

Independent work

Driver's Licence

Education

Auto Electrician trade qualification

Heavy Diesel Mechanic trade qualification

Light Vehicle Mechanic trade qualification

Job description

Field Service Technician
North Lakes, QLD

This is a hands-on field-based role responsible for installing, commissioning, maintaining, and supporting advanced machine control and site solutions across a wide range of customer projects.

Working closely with customers, operators, and project teams, you'll play a key role in ensuring technology solutions are installed correctly, performing reliably, and delivering maximum value in the field.

No two days are the same. One day you could be installing 3D machine control systems on construction equipment, the next troubleshooting technology onsite, training customers, or supporting major infrastructure projects across QLD.

Key responsibilities include:

• Install, commission, and maintain machine control and site technology solutions
• Configure and calibrate equipment to ensure optimal performance and accuracy
• Support 2D and 3D machine control systems, payload weighing, and safety technologies
• Diagnose and troubleshoot technical, electrical, and system-related issues
• Conduct preventative maintenance, servicing, and equipment inspections
• Deliver product training and technical support to customers
• Provide onsite, workshop, remote, and phone-based support when required
• Build strong customer relationships through exceptional service and technical expertise
• Complete service documentation, reports, and installation records accurately and on time
• Travel throughout Queensland supporting customer projects and site requirements (fully maintained company vehicle)

About You

You are a hands-on problem solver who enjoys working with technology, building customer relationships, and delivering practical solutions in the field.

You bring:

• Trade qualifications as an Auto Electrician, Heavy Diesel Mechanic, Light Vehicle Mechanic, or similar (highly regarded)
• Strong mechanical aptitude and technical troubleshooting skills
• Understanding of electrical, hydraulic, or mechanical systems
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Confidence working independently and as part of a team
• A proactive, solutions-focused mindset and willingness to learn new technologies
• Current Australian Driver's Licence

Experience with machine control systems, heavy equipment, construction technology, surveying equipment, or GPS positioning solutions will be highly regarded.

Join a growing and innovation-led business working with some of the most advanced technology solutions transforming construction, mining, and infrastructure industries.

What You'll Get

• Flare discounts and wellbeing benefits
• Discounted gym memberships and health insurance
• Career development and technical training opportunities
• Exposure to industry-leading technology and global innovation partners
• Supportive and high-performing team culture
• Opportunities to work on major construction and infrastructure projects
• Company tools and equipment to support your success

The Opportunity

This is an exciting opportunity to build your technical career with an industry-leading technology business.

You'll gain exposure to cutting-edge machine control and positioning technologies, work alongside experienced specialists, and play a key role in helping customers improve productivity, accuracy, and project performance across Queensland.

If you're passionate about technology, enjoy solving problems, and want to be part of a business shaping the future of construction and positioning solutions, we'd love to hear from you.

Local applicants only