Field Service Technician: 3D Machine Control & Site Solutions

Aptella Pty Ltd; North Lakes; On-site; AUD 60,000 - 90,000; Full time

Job summary

Aptella Pty Ltd is seeking a Field Service Technician to join our team in North Lakes, QLD. This is a hands-on, field-based role that installs, commissions, maintains, and supports advanced machine control and site solutions across diverse customer projects.

You will work closely with customers, operators and project teams to ensure technology is installed correctly, reliable, and delivering maximum value in the field.

Qualifications

• Trade qualifications in auto electrics or mechanics.
• Strong troubleshooting and mechanical skills.
• Current Australian Driver's Licence.
• Excellent communication and customer service.

Responsibilities

• Install, configure, and maintain machine control and site technology solutions.
• Calibrate equipment to ensure optimal performance and accuracy.
• Support 2D/3D machine control, payload weighing, and safety technologies.
• Diagnose and troubleshoot electrical, hydraulic, or mechanical issues.
• Perform preventative maintenance, servicing, and inspections.
• Deliver product training and technical support to customers.
• Provide onsite, workshop, remote, and phone-based support when required.
• Complete service documentation and installation records accurately and on time.
• Travel throughout Queensland supporting customer projects with a company vehicle.

Skills

Mechanical aptitude

Technical troubleshooting

Communication skills

Customer service

Organisational skills

Independent work

Driver's Licence

Education

Auto Electrician trade qualification

Heavy Diesel Mechanic trade qualification

Light Vehicle Mechanic trade qualification

Job description

Aptella Pty Ltd is seeking a Field Service Technician to join our team in North Lakes, QLD. This is a hands-on, field-based role that installs, commissions, maintains, and supports advanced machine control and site solutions across diverse customer projects.

You will work closely with customers, operators and project teams to ensure technology is installed correctly, reliable, and delivering maximum value in the field.