Field Service Technician (Heavy Lifting & Rigging)

Wesfarmers Limited; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career development

Supportive network

Discounts to retailers

Refer-A-Friend bonus

Incentives

Job summary

Wesfarmers Limited, via Bullivants Townsville, is seeking a permanent, full-time Field Technician to inspect and service lifting equipment, install height safety systems, and support customers across the region. Travel to customer sites will be required, with a focus on safety and quality service.

The role emphasizes strong mechanical aptitude, customer focus, and the ability to work autonomously in a physically demanding environment. Training and development opportunities are available.

Qualifications

• Technical service experience in a manufacturing background is preferred.
• Customer focus with ability to build strong client relationships.
• Clear written and verbal communication; autonomous work style.
• Strong mechanical aptitude and ability to work in a physically demanding role.
• Excellent problem solving and time management skills.
• Dogging and Working at Heights licenses are highly desirable.

Responsibilities

• Support on- and off-site inspections of lifting equipment (test and tag).
• Inspect and install height safety systems to relevant standards.
• Conduct regular maintenance and service repairs on products and equipment.
• Build strong relationships with customers and provide advice on quality products.
• Maintain 100% commitment to personal and business safety.
• Liaise with and work on customer sites across the region as required.

Skills

Mechanical aptitude

Customer focus

Problem solving

Time management

Written & verbal communication

Tools

Dogging License

Working at Heights Certification

Job description

Job Description

• Support with on and off-site inspections of lifting equipment (including test and tag)
• Inspect and install height safety systems to the relevant standards
• Conduct regular maintenance and service repairs on product and equipment
• Build strong relationships with customers and provide relevant advice on quality products
• 100% commitment to personal and business safety
• Ability to liaise with and work on customer sites

This is a permanent, full-time opportunity and will be based at Bullivants Townsville. Given the nature of the role, there will be the requirement for some travel to customer sites across the region.

About the Candidate

• A demonstrated technical service experience within a manufacturing background preferred
• Customer focus and the ability to develop strong client relationships
• Ability to work within a physically demanding roleClear written and verbal communication
• Ability to work autonomously with a strong mechanical aptitude
• Excellent problem solving and time management skills
• Relevant tickets/licenses including Dogging AND Working at heights highly desirable

Work Environment

• Career development and progression pathways
• A supportive network of stakeholders
• Discounts to Bunnings, Kmart, Officeworks, Target
• Refer-A-Friend and earn up to $2,000 per successful referral
• Long and short term incentives

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.