Field Service Technician - Townsville, QLD

Wesfarmers Industrial & Safety; Townsville City; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Vehicle provided

Tools of the trade provided

Career development opportunities

Staff discounts at retailers

Refer-A-Friend up to $2,000

Incentives

Job summary

Bullivants, part of Wesfarmers Industrial & Safety, seeks a Field Service Technician to inspect, test, tag and maintain lifting and safety equipment on customer sites across the region.

This full-time role (Mon–Fri, 8:00am–4:00pm) includes a vehicle provided for reasonable use and regular travel to client sites. You will contribute to a safety-focused, team-driven culture.

Qualifications

• Experience in inspections, testing and tagging, field service, or similar technical environment.
• Clear and friendly communication with customers.
• Team player who supports colleagues and customers.
• Physically able to perform hands-on field service.
• Attention to detail and safety standards.
• Exposure to dogging, rigging, or working at heights is advantageous.

Responsibilities

• Conduct onsite and workshop inspections, testing and tagging of lifting and safety equipment.
• Perform routine maintenance, servicing and compliance inspections on customer equipment.
• Travel regularly to customer sites across the region.
• Build strong customer relationships through professional communication and service delivery.
• Provide customers with guidance and recommendations on equipment condition and compliance.
• Complete inspection reports and maintain accurate service records.
• Work safely at all times and support team and customer outcomes.

Skills

Inspections

Testing & Tagging

Field Service

Maintenance

Communication

Team Player

Physical Fitness

Detail Orientation

Dogging/Rigging (adv)

Job description

The Role

As a Field Service Technician (FST), you'll spend your time carrying out inspections, testing, tagging and maintenance on lifting, rigging and safety equipment on customer sites across the region.

This is a hands-on role suited to someone who is technically minded, enjoys building strong customer relationships, and takes pride in delivering safe and reliable outcomes. It’s ideal for a technician enjoys working autonomously, seeks to work around other life commitments and wishes to join a team-first culture where everyone chips in to get the job done.

Regular driving and good physical fitness (due to the nature of the work) will be required for success in this role.

This is a full-time permanent position operating Mon to Fri 8:00am to 4:00pm (overtime available).

A tool of trade vehicle available for reasonable use will be provided.

About the role

• Conduct onsite and workshop-based inspections, testing and tagging of lifting and safety equipment
• Perform routine maintenance, servicing and compliance inspections on customer equipment
• Travel regularly to customer sites across the region
• Build strong customer relationships through professional communication and service delivery
• Provide customers with guidance and recommendations regarding equipment condition and compliance requirements
• Complete inspection reports and maintain accurate service records
• Work safely at all times and demonstrate a strong commitment to personal and workplace safety
• Collaborate closely with colleagues to support team and customer outcomes

You will have

• Previous experience in inspections, testing and tagging, field service, maintenance, or a similar technical environment is highly regarded
• Clear and friendly verbal and written communication manner, with the ability to build rapport with a wide range of customers
• A team player who enjoys contributing to a positive and supportive work environment
• Physically capable of performing a hands-on field service role
• Attention to detail and commitment to quality and safety standards
• Exposure to dogging, rigging and/or working at heights is advantageous but not essential.

What's in it for you:

• Vehicle and tools of the trade provided
• Career development and progression pathways
• A supportive network of stakeholders
• Discounts to Bunnings, Kmart, Officeworks, Target
• Refer-A-Friend and earn up to $2,000 per successful referral
• Long and short term incentives

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.