Field Service Technician

Bullivants; Perth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Wesfarmers share plan

In-house training and development

Staff discounts at retailers

Refer-A-Friend program

Job summary

Bullivants is seeking a Field Service Technician to join our team in Australia. You will inspect, maintain and service lifting equipment and accessories while delivering outstanding customer service outdoors. A strong safety mindset and ability to troubleshoot issues are essential.

In this field role, you’ll report to the team, complete written/digital customer reports, and collaborate with support colleagues to ensure timely issue resolution. A valid Australian driver’s license is required.

Qualifications

• Excellent communication and customer service skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to work in a physically demanding role and at heights.
• Valid Australian driver’s license.

Responsibilities

• 100% commitment to personal and business safety.
• Inspect, maintain and service repairs on lifting equipment and accessories.
• Provide excellent customer service, ensuring client satisfaction and loyalty.
• Prepare written/digital reports to customers and company records.
• Collaborate with the support team to ensure seamless communication and issue resolution.

Skills

Communication

Customer service

Problem solving

Physical fitness

Driver's license (Australia)

Job description

About the role

At Bullivants we’re on a mission to deliver top-notch service to our clients, so we are looking for a Field Service Technician . When you become a part of our team, you’ll embark on an exciting journey with a company who truly values their employees and are committed to your career growth.

If you thrive in a dynamic work environment, enjoy being outdoors providing exceptional customer service and testing, tagging lifting and rigging equipment, then we would like to hear from you.

What You’ll Do:

As a Field Service Technician your responsibilities will include:

• 100% commitment to personal and business safety
• Inspect, maintain and service repairs on lifting equipment and accessories
• Providing excellent customer service, ensuring client satisfaction and loyalty
• Prepare written/digital reports to customers and company records
• Collaborate with the support team to ensure seamless communication and issue resolution

Benefits and perks:

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

• Competitive salary and yearly bonus
• Generous Wesfarmers annual share plan schemes
• In-house training and development opportunities
• Team member discounts at Bunnings, Officeworks, K-mart and Target
• Highly successful Refer-A-Friend program – to earn up to $2,000 for each referral!

What you will bring with you:

• Excellent communication and customer service skills
• Strong problem-solving skills and a methodical approach to troubleshooting
• Ability to work in a physically demanding role and at heights
• Valid Australian drivers license

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.