Field Service Technician

Bullivants Pty Ltd.; Mackay Regional; On-site; AUD 60,000 - 90,000; Full time

Job summary

Bullivants Pty Ltd. is seeking a practical Inspector, Handyman or Service Technician to service industrial and mining sites. You will travel to customer sites, perform inspections, maintenance and support tasks while delivering high standards of service.

Work autonomously or with the team, build strong relationships with customers, and uphold safety and professional presentation. A valid driver's licence is required; occasional longer travel may occur.

Qualifications

• Hands-on experience in handyman, maintenance, facilities, trade assistant, or similar role.
• Confident communicating with customers and stakeholders.
• Ability to work independently and manage workload.
• Professional presentation and customer-focused mindset.

Responsibilities

• Travelling to customer sites to carry out inspection/service, maintenance, and support tasks.
• Building positive relationships with customers through professional and friendly interactions.
• Working autonomously to complete assigned work while maintaining communication with the broader team.
• Identifying practical solutions and ensuring a high level of service delivery.
• Representing the business professionally at all times.

Skills

Hands-on experience

Problem solving

Customer communication

Independent work

Job description

We're looking for a practical, hands-on Inspector, Handyman or Service Technician to join our team! Carrying out service and maintenance, you’ll be responsible for client satisfaction across a wide range of industrial and mining sites.

This role would suit someone with handyman, maintenance, trade assistant, or field service experience who enjoys working with customers and takes pride in delivering a high standard of service.

If you're practical, customer-focused, and thrive working both autonomously and within a team, we'd love to hear from you!

This is a permanent opportunity rostered across Monday to Friday.

What You'll Be Doing

• Travelling to customer sites to carry out inspection/service, maintenance, and support tasks.
• Building positive relationships with customers through professional and friendly interactions.
• Working autonomously to complete assigned work while maintaining communication with the broader team.
• Identifying practical solutions and ensuring a high level of service delivery.
• Representing the business professionally at all times.

What We're Looking For

• Hands-on experience in a handyman, maintenance, facilities, trade assistant, or similar role.
• A positive, can-do attitude and strong problem-solving skills.
• Confidence communicating with customers and stakeholders.
• Ability to work independently and manage your workload effectively.
• A team-focused approach and willingness to support colleagues.
• Professional presentation and customer-focused mindset.
• Current driver's licence.

The Working Environment

• Regular travel to customer sites within approximately 90 minutes of the branch.
• Occasional longer-distance travel including a once quarterly 4-hour drive.
• 12-hour workdays as required.
• Minimal manual lifting, though the role requires candidates to be comfortable spending extended periods on their feet.
• Exposure to industrial and operational environments (experience working on mine sites is an advantage).

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.