Field Service Technician - Hagglunds

Joinimagine; Mackay Regional; On-site; AUD 90,000 - 130,000; Full time

Job summary

Bosch Rexroth is seeking a skilled Field Service Technician for its Hagglunds division at the Mackay, QLD branch. You will support heavy industry clients with field-based service, fault diagnosis, installation, and maintenance of hydraulic drive systems, ensuring safety, reliability, and precision in complex hydraulic circuits and rotating equipment.

Top candidates will have a hydraulic fitter qualification, strong field experience, and a proactive, customer-focused approach to minimise downtime

Qualifications

• Experience in field service and maintenance of hydraulic systems in heavy industry.
• Strong knowledge of hydraulic circuits, components and diagnostics under load.
• Commitment to safety, quality and attention to detail.
• Clear and effective written and verbal communication.

Responsibilities

• Respond to customer service requests and on-site breakdowns; perform inspections, fault finding, repairs and testing.
• Install, commission and modernise large-scale hydraulic drive systems and components.
• Diagnose and troubleshoot hydraulic issues including pressure, flow and contamination.
• Prepare service reports detailing findings, actions and recommendations.
• Advise customers on repairs, spare parts and upgrade opportunities; provide quotations.
• Manage service documents and maintain traceability and quality control.

Skills

Field service

Hydraulic systems

Safety conscious

Communication skills

Planning & organisation

Problem solving

Education

Trade qualification as Hydraulic/Mechanical Fitter or equivalent

Job description

Company Description

At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial hydraulic applications as well as for factory automation.

In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment.

Around 33,800 people in over 80 countries - and one corporate purpose: "We move industries to make our planet a better place."

Job Description

We are seeking a skilled and motivated Field Service Technician to join our Hagglunds division, based at our Mackay, QLD branch.

In this hands on role, you will support customers across heavy industry by delivering field based service, fault diagnosis, installation, and maintenance of Bosch Rexroth Hagglunds hydraulic drive systems. You will work with complex hydraulic circuits, rotating equipment, and auxiliary systems where safety, reliability, and technical precision are critical. Your hydraulic expertise, problem solving capability, and customer focused approach will directly contribute to reduced downtime and long term aftermarket success.

Key responsibilities include, but not limited to:

• Respond promptly to customer service and breakdown requests, carrying out on site inspections, hydraulic fault finding, repairs, and system testing to restore equipment performance and minimise downtime.
• Perform installation, commissioning, and modernisation of large scale hydraulic drive systems, including motors, power units, pipework, controls, and associated components, ensuring compliance with safety and quality standards.
• Diagnose and troubleshoot hydraulic system issues such as pressure, flow, contamination, leakage, overheating, and component wear, supported by detailed testing and root cause analysis.
• Prepare clear and accurate service reports documenting findings, corrective actions, and recommendations for ongoing reliability and maintenance.
• Act as a trusted technical advisor to customers by communicating effectively on site, recommending repair strategies, identifying spare parts and upgrade opportunities, and preparing service quotations.
• Manage service documentation including reports, vendor quotes, delivery dockets, and job records, ensuring completeness, traceability, and quality control.
• Coordinate the ordering, installation, and verification of hydraulic components, perform follow up testing as required, and represent the Bosch Rexroth brand with professionalism while maintaining strict customer confidentiality.

Qualifications

Position Requirements:

• Australian Permanent Resident or Citizen
• Trade qualification as a Hydraulic Fitter, Mechanical Fitter, or equivalent
• Demonstrated experience in field service and maintenance of hydraulic systems, ideally within heavy industry environments
• Strong working knowledge of hydraulic circuits, components, and system diagnostics, including fault finding under pressure, flow, and load conditions
• Strong commitment to safety, quality, and attention to detail
• Self motivated with a practical, results focused approach
• Strong planning and organisational skills, able to manage competing priorities
• Clear and effective communication skills, both written and verbal