Field Service Technician – Autonomy Solutions

Aptella; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flare discounts and wellbeing benefits

Discounted gym memberships and health

Job summary

Aptella is seeking a technically capable Field Service Technician – Autonomy Solutions to install, commission and support advanced autonomy and remote-control technology across customer sites in Australia. You will diagnose faults across electrical, network, and software environments and provide practical technical guidance to customers.

This field-based role involves training, site readiness assessment, and occasional travel nationally to project sites.

Qualifications

• Experience in a technical, field service environment.
• Strong troubleshooting and problem-solving skills.
• Ability to read technical schematics and installation drawings.
• Current unrestricted Driver’s Licence.
• Construction White Card.
• Willingness to travel nationally.
• HR Licence, EWP and Working at Heights qualifications are advantageous.

Responsibilities

• Install, commission and configure autonomy and remote-control systems.
• Diagnose faults across electrical, network, software and workflow environments.
• Perform preventative maintenance, calibration and software/firmware updates.
• Support site communications, positioning and network deployment.
• Deliver customer training, handover and technical support.
• Travel nationally to customer and project sites as required.

Skills

Field service

Troubleshooting

Auto electrical

Communications

Education

Trade qualification preferred

Tools

Reading schematics

Job description

Field Service Technician – Autonomy Solutions

Field Service Technician – Autonomy Solutions

Work with Autonomy. Solve Complex Problems. Help Shape the Future of Field Technology.

At Aptella, we deliver intelligent positioning, automation and technology solutions that help customers work smarter, safer and more efficiently across mining, construction and heavy industry.

We’re looking for a technically capable and hands-on Field Service Technician – Autonomy Solutions to support the installation, commissioning and ongoing performance of advanced autonomy and remote-control technology across customer sites.

The Role

This is a specialist field-based role working with autonomous, remote-control, machine-control, positioning, communications and software systems.

You’ll install, commission, configure and troubleshoot technology in the field, support site network deployment and calibration, and provide practical technical guidance and training to customers.

You’ll also be involved in new and emerging autonomy solutions as Aptella continues to expand its technology portfolio.

Key responsibilities include:

• Install, commission and configure autonomy and remote-control systems

• Diagnose faults across electrical, network, software and workflow environments

• Perform preventative maintenance, calibration and software/firmware updates

• Support site communications, positioning and network deployment

• Deliver customer training, handover and technical support

• Work with customers and internal teams to complete projects safely and to scope

• Identify and elevate site readiness, technical or delivery risks

• Maintain accurate service records and technical documentation

• Provide feedback on recurring issues and opportunities for product improvement

• Travel nationally to customer and project sites as required

About You

You’re technically curious, practical and comfortable working in challenging field environments.

You enjoy fault-finding, working with complex systems and getting hands‑on with technology in real‑world applications.

You bring:

• Experience in a technical, field service, machine control, auto electrical, survey, communications or similar environment

• Strong troubleshooting and problem‑solving skills

• Confidence reading technical schematics and following installation drawings

• Good computer literacy and confidence working with software and diagnostic systems

• Strong communication and customer service skills

• Ability to work independently and remotely when required

• Current unrestricted Driver’s Licence

• Construction White Card

• Willingness to travel nationally and work on remote sites and approved rosters

A recognised trade qualification is preferred but not essential.

HR Licence, EWP and Working at Heights qualifications will also be advantageous.

Why Join Aptella?

Join a growing technology business working at the forefront of autonomy, positioning and remote‑control solutions.

You’ll gain exposure to advanced and emerging technology while working alongside experienced technical, support and product teams.

What You’ll Get

• Hands‑on exposure to autonomy and remote‑control technology

• Ongoing technical, product and vendor training

• Career development in a rapidly evolving technology space

• Varied field‑based work across customer and project sites

• Support from experienced technical specialists

• Flare discounts and wellbeing benefits

• Discounted gym memberships and health insurance

The Opportunity

If you enjoy working with technology that is changing how heavy equipment is operated, this is a great opportunity to build your career in autonomy.

You’ll play a hands‑on role in bringing new systems to life, supporting customers in the field and helping improve the reliability and performance of some of Aptella’s most advanced technology.