Field Service Technician

Crystal Migration; Sydney; On-site; AUD 79,000 - 85,000; Full time

Benefits offered by this job

Competitive salary package

Stable full-time position

Specialist skills in a meaningful role

Long-term career growth potential

Job summary

IMO Car Wash Australasia Pty Ltd is seeking a reliable Field Service Technician to join our Sydney operations. This full-time role offers the chance to apply specialist skills in a hands-on environment and to contribute to high-quality car wash operations.

You will lead site installations, perform preventative maintenance, coordinate with engineers and suppliers, and ensure equipment reliability, aiming for minimal downtime and accurate reporting. Competitive salary ($79,000–$85,000) plus super.

Qualifications

• Minimum 3 years in field service or related technician role.
• Experience leading technical operations in a production environment.
• Detail-focused with strong reporting and documentation.

Responsibilities

• Lead new site installations, including unpacking, documenting and commissioning equipment.
• Maintain equipment in near-new condition and drive continuous improvement of wash quality.
• Estimate materials, cleaning products and equipment for efficient operation.
• Provide second-level phone support to Operators and train staff.
• Coordinate with contractors, suppliers and the Managing Director for approvals.

Skills

Technical machinery knowledge

Mechanical aptitude

Data analysis

Staff coaching

Communication skills

Problem solving

Job description

Join IMO Car Wash Australasia as a Field Service Technician. This is a unique opportunity to combine top-tier specialist skills with hands-on experience making a genuine difference.

IMO Car Wash Australasia Pty Ltd (ABN: 12 118 962 548) is seeking a reliable, knowledgeable and detail-focused Field Service Technician to join our busy operations located in Sydney.

• Competitive salary package ($79,000 - $85,000 plus super)
• Stable full-time position in a supportive, inclusive firm
• Opportunity to apply specialist skills in a meaningful role
• Long-term career growth potential within a professional team environment

Join IMO Car Wash Australasia as a Field Service Technician. This is a unique opportunity to combine top-tier specialist skills with hands-on experience making a genuine difference.

IMO Car Wash Australasia Pty Ltd (ABN: 12 118 962 548) is seeking a reliable, knowledgeable and detail-focused Field Service Technician to join our busy operations located in Sydney.

Benefits:

• Competitive salary package ($79,000 - $85,000 plus super)
• Stable full-time position in a supportive, inclusive firm
• Opportunity to apply specialist skills in a meaningful role
• Long-term career growth potential within a professional team environment

Main Duties & Responsibilities

The Field Service Technician will be responsible for leading and optimising the traditional nut roasting process within our production environment. Key duties include:

• New site installations, including:
  • Unpacking, documenting, reconciling equipment supplied for new IMOA site installations
  • Installation and Commissioning of new site installations
  • Reporting and Documentation
  • Accurate and timely completion of site service reports, downtime reports PPM activity, stock reports, timesheets for job allocation
  • Supporting the Regional Manager in updating engineering manuals as necessary.
• Maintain the equipment in as-new condition and working order, working in a small team seeking to continuously improve wash quality and innovate the engineering programmed for sites (including software updates).
• Estimating the materials, cleaning products, water quantities, equipment, and machinery required to establish and operate an efficient, fully equipped car wash facility.
• Service and Maintenance, including:
  • Ensure the conveyors are available a minimum of 99.5% of the time the business is open
  • Assisting Senior Engineer in the design of mechanical equipment and plant
  • Ensure that Operators are trained to manage the majority of simple maintenance activity and break-down, but understand their boundaries.
  • Provide second-level phone support to Operators and build a trusted relationship
  • Complete Preventative Planned Maintenance (‘PPM’) work on a timely basis.
  • Refurbishment of replaced parts as required
  • Estimating material costs and quantities, and machine requirements, this information to be communicated to the Managing Director for approval
  • Performing and directing field and laboratory tests, namely chemical dilution and effectiveness
  • Maintain an accurate work-in-progress sheet for open issues and resolve on a timely basis, managing expectations of operators, co-ordinating with and training third party contractors, suppliers and service providers as required.
• Undertaking such other duties as maybe assigned to by the Managing Director from time to time.

Experience

• Minimum 3 professional experience in a Field Service Technician occupation or an occupation highly related to Field Service Technician
• Proven capability in leading technical operations within a food manufacturing environment

Skills

• Deep technical knowledge of machinery
• High mechanical aptitude with ability to diagnose equipment performance issues
• Strong ability to analyse data
• Ability to coach and train operational staff in addition to supervising their maintenance of machinery
• Excellent communication, organisation, and problem-solving skills
• Flexible, proactive, and able to perform under tight deadlines

About the Company

IMO Car Wash is headquartered in Artarmon, New South Wales and runs a network of attended, conveyor-based automatic car washes across New South Wales, Victoria, Queensland and Western Australia.

The company’s services include a hand pre-wash, wheel cleaning, automated tunnel wash and optional add-ons such as wax, foam and detailing.

Additional information

• Full-time (38 hours per week)
• Competitive Salary: $79,000 - $85,000 (plus super)
• Sydney NSW