Field Service Technician

GCP Applied Technologies; City of Brisbane; On-site; AUD 65,000 - 86,000; Full time

Benefits offered by this job

Competitive salary package

Company vehicle

Tool of trade

Job summary

GCP Applied Technologies – Archerfield QLD is seeking a Field Service Technician to install, service, maintain and repair dispensing equipment and digital concrete solutions across Queensland and the Northern Territory. You will deliver exceptional customer service while ensuring equipment reliability and safe work practices.

The role involves travelling to customer sites, conducting preventative maintenance, diagnosing faults, and supplying timely technical support with a strong emphasis on

Qualifications

• Experience in a field service, maintenance, mechanical, or technical support role.
• Strong troubleshooting and problem-solving skills.
• Customer-focused with excellent communication abilities.
• Able to work independently and manage priorities effectively.
• Safety-conscious with a proactive, hands-on approach.
• Current Australian Driver's Licence.
• Experience within the concrete, construction materials, manufacturing, or heavy vehicle industries is highly regarded.

Responsibilities

• Install, service, maintain, and repair equipment at customer sites.
• Perform preventative maintenance, calibration, and fault diagnosis.
• Respond to customer service requests and provide technical support.
• Build strong relationships with customers and key stakeholders.
• Complete service reports and maintain accurate records.
• Adhere to all safety, quality, and compliance requirements.

Skills

Field service experience

Troubleshooting

Customer focus

Independent worker

Safety conscious

Driver's licence

Communication skills

Problem solving

Job description

GCP Applied Technologies – Archerfield QLD

As a Field Service Technician, you will provide installation, maintenance, troubleshooting, and repair services for our dispensing equipment and digital concrete solutions across Queensland and the Northern Territory. This field-based role is focused on delivering exceptional customer service, maintaining equipment reliability, and ensuring safe work practices.

Key responsibilities

• Install, service, maintain, and repair equipment at customer sites.
• Perform preventative maintenance, calibration, and fault diagnosis.
• Respond to customer service requests and provide technical support.
• Build strong relationships with customers and key stakeholders.
• Complete service reports and maintain accurate records.
• Adhere to all safety, quality, and compliance requirements.

About you

• Experience in a field service, maintenance, mechanical, or technical support role.
• Strong troubleshooting and problem-solving skills.
• Customer-focused with excellent communication abilities.
• Able to work independently and manage priorities effectively.
• Safety-conscious with a proactive, hands-on approach.
• Current Australian Driver's Licence.
• Experience within the concrete, construction materials, manufacturing, or heavy vehicle industries is highly regarded.
• Work with industry-leading technology and solutions.
• Enjoy a varied, autonomous role with significant customer interaction.
• Be part of a supportive and safety-focused team.
• Access ongoing training and development opportunities.

Competitive salary package, company vehicle, and tool of trade.

About us

At Chryso, part of the Saint-Gobain Group, we're a global leader in innovative construction solutions, delivering advanced admixtures, digital technologies, and services that help shape the future of sustainable construction. With a strong presence across Australia and New Zealand, we partner closely with the concrete industry to improve performance, efficiency, and sustainability through cutting-edge products and technical expertise. As part of Saint-Gobain, one of the world's largest and most respected building materials companies, our employees benefit from the strength of a global organisation while working within a collaborative, agile, and customer-focused local team. We are committed to innovation, safety, sustainability, and developing our people to achieve their full potential.

If you're a hands-on technician who enjoys solving problems, building strong customer relationships, and working with innovative technology, we'd love to hear from you.