Field Service Scheduler & Customer Liaison

Apex Engineering Solutions; West Tamworth; On-site; AUD 55,000 - 75,000; Full time

Job summary

Apex Engineering Solutions in Tamworth, NSW, seeks a Service Co-ordinator to plan and schedule repair and installation jobs for field engineers. This permanent role emphasizes strong organisation, commercial awareness and clear communication with customers, engineers and suppliers.

You will allocate work based on engineer skills and location, coordinate emergencies, and keep customers updated on progress, ensuring efficient field support and timely invoicing where appropriate.

Responsibilities

• Plan and schedule repair and installation jobs for field engineers.
• Allocate work based on engineer skills and location.
• Coordinate emergencies.
• Keep customers updated on progress.

Job description

Apex Engineering Solutions in Tamworth, NSW, seeks a Service Co-ordinator to plan and schedule repair and installation jobs for field engineers. This permanent role emphasizes strong organisation, commercial awareness and clear communication with customers, engineers and suppliers.

You will allocate work based on engineer skills and location, coordinate emergencies, and keep customers updated on progress, ensuring efficient field support and timely invoicing where appropriate.