Field Service Manager: Lead Tech Team in Tasmania

KCC KONE Elevators Co. Ltd; Hobart; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Car allowance

12.5% Superannuation

Career progression opportunities

Job summary

KONE is seeking a Field Service Manager in Hobart, Tasmania to lead our field service team and ensure service excellence across sites. You will coach technicians, optimise maintenance schedules, and build strong customer relationships to deliver outstanding outcomes.

This leadership role drives safety, quality and continuous improvement, while coordinating work across multiple locations and traveling statewide as required.

Qualifications

• Experience coordinating people, projects, or operations in a fast-paced environment.
• Strong leadership potential with the ability to motivate and develop others.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead, coach, and develop a team of field technicians to achieve high performance and engagement.
• Plan and coordinate maintenance and repair activities to ensure efficient service delivery.
• Manage scheduling, administration, and operational processes to support daily business activities.
• Monitor inventory and materials to ensure jobs are completed effectively and on time.
• Build and maintain strong customer relationships through regular site visits and engagement.
• Drive a culture of safety, quality, and continuous improvement.
• Contribute to customer satisfaction and help deliver exceptional service outcomes.

Skills

Leadership

Team management

Customer focus

Communication

Travel readiness

Job description

KONE is seeking a Field Service Manager in Hobart, Tasmania to lead our field service team and ensure service excellence across sites. You will coach technicians, optimise maintenance schedules, and build strong customer relationships to deliver outstanding outcomes.

This leadership role drives safety, quality and continuous improvement, while coordinating work across multiple locations and traveling statewide as required.