Field Service Leader – Tech-Driven, Customer-Focused

KONE Corporation; Hobart; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Base + car allowance

12.5% superannuation

Career progression

Industry-leading training

Total rewards package

Impact on communities

Job summary

KONE is seeking a Field Service Manager to lead anddevelop a high-performing field service team in Hobart, Tasmania. You will coordinate maintenance and repair activities, manage scheduling and admin processes, and drive safety and customer satisfaction across multiple sites.

The role requires strong leadership, excellent communication, and the ability to travel statewide to support operations. Great benefits and a comprehensive total rewards package are offered.

Qualifications

• Experience coordinating people and operations in a fast-paced environment.
• Strong leadership with ability to motivate and develop others.
• Excellent communication and relationship-building skills.
• Proven ability to manage multiple priorities and adapt to changing needs.
• Customer-focused mindset with commitment to safety and quality.
• Ability to travel statewide to support multiple locations.

Responsibilities

• Lead, coach, and develop a team of field technicians to achieve high performance.
• Plan and coordinate maintenance and repair activities to ensure efficient service delivery.
• Manage scheduling, administration, and operational processes to support daily activities.
• Monitor inventory and materials to ensure timely job completion.
• Build and maintain strong customer relationships through regular site visits.
• Drive a culture of safety, quality, and continuous improvement.
• Contribute to customer satisfaction and service outcomes.

Skills

Leadership

Communication

Project coordination

Customer focus

Safety & quality

Travel readiness

Job description

KONE is seeking a Field Service Manager to lead anddevelop a high-performing field service team in Hobart, Tasmania. You will coordinate maintenance and repair activities, manage scheduling and admin processes, and drive safety and customer satisfaction across multiple sites.

The role requires strong leadership, excellent communication, and the ability to travel statewide to support operations. Great benefits and a comprehensive total rewards package are offered.