Field Service Engineer – Sign and Display

Currie Group; Melbourne; Presencial; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

Currie Group Pty Ltd is seeking a Field Service Engineer to join our Sign & Display team. You will provide on-site installation, maintenance and repair services for EFI, EPSON, CANON and ELITRON products within the printing industry.

You will troubleshoot, upgrade systems, train clients, manage service schedules and maintain detailed service records, while travelling as required and delivering exceptional customer service.

Qualificações

• Experience in the printing industry (flexographic, digital, offset, finishing)
• Strong knowledge of printing machinery and control systems
• Proven experience in operating, troubleshooting, maintenance and repair of printing equipment
• Driver's license and willingness to travel
• Degree or qualification in Engineering, Electronics, Mechatronics or related field is desirable

Responsabilidades

• Provide onsite technical support, installation, maintenance, troubleshooting and repair services for EFI, EPSON, CANON and ELITRON products
• Perform preventative maintenance and system upgrades for customers in the printing industry
• Support customers with technical inquiries, offering expert advice on equipment operations, system integration and workflow optimization
• Collaborate with the technical team to develop solutions for complex client needs and technical challenges
• Manage service schedules, ensure timely completion of service requests and maintain high customer satisfaction levels
• Conduct training for clients on equipment operation and maintenance best practices
• Maintain accurate service records including reports on service activities, parts used and recommendations for future upgrades

Conhecimentos

Field service

Troubleshooting

Customer service

Independent work

Formação académica

Engineering degree or related technical field

Ferramentas

EFI equipment

EPSON equipment

CANON equipment

ELITRON equipment

Descrição da oferta de emprego

Field Service Engineer – Sign and Display

We are seeking a highly motivatedField Service EngineerSign & Displayto join our dynamic team.

Currie Group Pty Ltd is a market-leading supplier to the graphic arts industry across Australia and New Zealand. Proudly an ALDUS™ company, we bring more than 75 years of industry experience, strong customer and supplier partnerships, and a comprehensive end-to-end portfolio of equipment, technology, consumables and technical services.

If you have expertise in the printing industry, enjoy troubleshooting, operating machinery and committed to delivering exceptional customer service we want to hear from you.

Key Responsibilities:

Provide onsite technical support, installation, maintenance, troubleshooting, and repair services toEFI, EPSON, CANON & ELITRONproducts.

Perform preventative maintenance and system upgrades for customers in the printing industry.

Support customers with technical inquiries, offering expert advice on equipment operations, system integration, and workflow optimization.

Collaborate with the technical team to develop solutions for complex client needs and technical challenges.

Manage service schedules, ensure timely completion of service requests, and maintain high customer satisfaction levels.

Conduct training for clients on equipment operation and maintenance best practices.

Maintain accurate service records, including reports on service activities, parts used, and recommendations for future upgrades.

Requirements:

Experience in the printing industry (flexographic, digital, offset printing, finishing, etc.)

Strong knowledge of printing machinery, control systems, and software.

Proven experience in operating, troubleshooting, maintenance, and repair of printing equipment.

Ability to work independently and manage your service schedule effectively.

Excellent communication and customer service skills.

Ability to work under pressure and manage multiple tasks simultaneously.

A valid driver’s license and willingness to travel.

Degree or qualification in Engineering, Electronics, Mechatronics, or a related technical field is desirable.

What We Offer:

Competitive salary with performance-based incentives.

Ongoing training and professional development opportunities.

Supportive work environment with opportunities to grow within a leading company in the printing sector.

The chance to work with cutting-edge technology and innovative printing solutions.