Field Service Engineer - Laboratory Diagnostics

Siemens Healthineers AG; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

Siemens Healthineers AG in Melbourne, VIC seeks a Field Service Engineer for Laboratory Diagnostics to support pathology systems across the region with extensive training provided.

You will visit customer sites, perform installations, preventative maintenance, upgrades and fixes, and deliver application training to optimise workflows and patient outcomes. Travel across state and international opportunities are available, with a driver’s license and permanent work rights in Australia.

Qualifications

• Trades qualification or university training required.
• Ability to travel across state and overseas.
• Hold an unrestricted driver’s licence.
• Evidence of permanent work rights in Australia required.

Responsibilities

• Installations, preventative maintenance, upgrades and corrective services.
• Applications training, workflow optimisation and ongoing customer support.
• Build strong customer relationships to improve system performance.
• Collaborate with internal teams to provide customer insights for product improvements.
• Adhere to all EHS and compliance requirements.

Skills

Electrical background

Biomedical background

Education

Trade qualification

University training

Job description

Field Service Engineer - Laboratory Diagnostics

A great opportunity for someone with an electrical or biomedical background looking for a career change to work with cutting-edge technology.

We’re offering a unique hybrid Field Services Expert role combining technical field engineering services with clinical applications support.

You’ll receive extensive hands-on training in Australia and internationally and support a portfolio of pathology laboratory diagnostic systems across the VIC region

Your role:

Visiting customer sites across VIC which include public/private hospitals and laboratories.

Engineering support (80%) - Perform installations, preventative maintenance, upgrades and corrective services

Applications support (20%)- Deliver application training, workflow optimisation and ongoing customer support

Build strong customer relationships to improve system performance and patient outcomes

Work closely with internal teams and share customer insights to support product improvements

Adhere to all EHS and compliance requirements

Your expertise:

The successful candidate will be trade qualified or university trained

Happy to work autonomously when trained

Hold an unrestricted driver’s licence

Able to travel across state, interstate and overseas.

Be able to provide evidence of your permanent work rights in Australia.

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.