Field Service Engineer – Lab Equipment, Global Training

John Morris Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

John Morris Group in Sydney, NSW, is seeking a full-time Field Service Engineer based in Chatswood to deliver on-site installation, maintenance and repairs of laboratory, scientific and industrial instruments. The role involves hands-on service, diagnosing faults and providing customer support, with occasional interstate and international travel for training.

You will work with global brands, document service visits, and contribute to service program discussions.

Qualifications

• A qualification in mechanical or electrical engineering.
• Experience servicing scientific or laboratory equipment.
• Excellent fault-finding and problem-solving skills.
• Strong communication and organisational abilities.
• Willingness to travel domestically and internationally for factory training.
• Australian working rights or able to obtain.

Responsibilities

• Deliver technical service and support to customers.
• Diagnose and complete repairs efficiently and accurately.
• Install and commission new equipment on-site.
• Build relationships with customers and support service agreement discussions.
• Maintain clear documentation of all service visits and actions taken.

Skills

Mechanical Engineering

Electrical Engineering

Lab equipment servicing

Fault finding

Communication skills

Organisational skills

Travel willingness

Education

Engineering degree

Tools

Service reporting systems

Job description

John Morris Group in Sydney, NSW, is seeking a full-time Field Service Engineer based in Chatswood to deliver on-site installation, maintenance and repairs of laboratory, scientific and industrial instruments. The role involves hands-on service, diagnosing faults and providing customer support, with occasional interstate and international travel for training.

You will work with global brands, document service visits, and contribute to service program discussions.