Field Service Engineer — Diagnostics & Instrumentation

Roche Holding AG

Sydney

On-site

AUD 80,000 - 120,000

Full time

3 days ago

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Job summary

Roche Holding AG in Australia is seeking a Field Services Engineer to provide field service activities for Core Lab, Molecular Diagnostics, Tissue Diagnostics and Sequencing Instruments across NSW. You will install, troubleshoot, and maintain instruments and coordinate with regional teams to ensure smooth pre-installation and on-site support.

You should have a tertiary degree in Electrical/Electronics, experience in field engineering or medical devices, knowledge of IT/middleware, a valid

Qualifications

Tertiary degree in Electrical/Electronics or equivalent.
Experience in field engineering / customer services in Medical Devices; diagnostic background a plus.
Experience in Hematology is a plus.
Experience with IT and Middleware systems; strong written and verbal communication.
Valid driver’s license.

Responsibilities

Coordinate pre-installation, installation and preventative maintenance with regional teams.
Report field activities and labour/travel via CRM; ensure timely communication.
Ensure maintenance per manufacturer guidelines and address overdue issues.
Spare parts management and identify training gaps.
Comply with safety, health, environmental policies and Roche codes.
Travel within NSW; occasional regional/interstate travel as required.