Field Service Engineer – Medical Tech (Brisbane)

i‑Pharm Consulting; Brisbane; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

ICP bonus

Car allowance & tools

Onboarding & training

Engineering knowledge base

Site-based assignments with travel

Professional development

Job summary

i‑Pharm Consulting is seeking a Field Service Engineer for Brisbane to install, validate and maintain medical equipment across hospitals. This hands-on role combines technical service with strong interpersonal skills.

You will conduct on-site installations, preventive maintenance and repairs, provide customer support, train staff, and manage records. On-call duties may apply; travel across sites is required.

Qualifications

• Restricted Electrical license required.
• Medical industry background preferred (Endoscopy, Surgical, CSSD, or Sterilisation).
• Minimum 2 years’ experience in fault diagnosis and repair of medical devices.
• Experience with boiler, steam, air, water and hydraulic systems is desirable.
• Strong commercial acumen and people skills.
• Strong documentation and reporting skills in a highly regulated industry.

Responsibilities

• Install, validate, maintain and repair medical equipment on site.
• Perform field installations, preventive maintenance, validations and repairs.
• Provide responsive customer support via site visits, phone and email.
• Deliver in-service training and support clinical trials to demonstrate product applications.
• Conduct user, application and technical training for healthcare staff.
• Log and manage product complaints in line with company procedures.
• Assist with spare parts inventory and documentation.
• Maintain records of preventive maintenance and troubleshooting activities.
• Manage equipment and spares database, including tracking movement and repair status.
• Deliver high-quality after-sales support and build strong client relationships.
• Participate in on-call duties as required, with short-notice availability.

Skills

Restricted Electrical license

Medtech background

Fault diagnosis & repair

Boiler/steam/hydraulic systems

Client-facing communication

Documentation & reporting

Job description

i‑Pharm Consulting is seeking a Field Service Engineer for Brisbane to install, validate and maintain medical equipment across hospitals. This hands-on role combines technical service with strong interpersonal skills.

You will conduct on-site installations, preventive maintenance and repairs, provide customer support, train staff, and manage records. On-call duties may apply; travel across sites is required.