Field Service Engineer, QLD

www.hologic.com; Brisbane; On-site; AUD 85,000 - 125,000; Full time

Benefits offered by this job

Car allowance

Superannuation

Job summary

Hologic is seeking a Field Service Engineer to join the Queensland team. This full-time permanent style? role is based on the road across Greater Brisbane and the Gold Coast, providing customers with installation, servicing and repair of Hologic medical equipment.

Install, service and maintain equipment, train customers, collaborate with internal teams and ensure compliance with legislation, codes and company procedures. A Queensland radiation licence or eligibility is highly regarded.

Qualifications

• A tertiary qualification in Engineering, Electronics, Computer Science or another related technical discipline.
• Strong technical troubleshooting, analytical and problem-solving skills.
• Strong customer service skills and the ability to build trusted relationships.
• Ability to work independently, prioritise tasks and self-schedule work.
• Experience in medical devices, equipment maintenance, DICOM/PACS or Radiation Safety would be advantageous.
• A current Queensland radiation licence, or eligibility and willingness to obtain one, would be highly regarded.
• Full product training will be provided.

Responsibilities

• Install, service, maintain and repair Hologic medical equipment within the assigned territory.
• Conduct basic customer training on Hologic systems.
• Partner with internal teams to support customer outcomes and share field insights.
• Ensure all work complies with relevant legislation, industry codes, ethical standards and company procedures.

Skills

Troubleshooting

Customer service

Independent work

Prioritisation

Medical devices

Radiation safety

DICOM/PACS

Education

Engineering degree

Electronics degree

CS degree

Job description

Salary:$85,000-$125,000basesalary,pluscarallowanceandsuperannuation

Hologicisaleadingglobalmedicaltechnologycompanyfocusedonimprovingwomen’shealththroughearlydetectionandtreatment.Wedevelop,manufactureandsupplyinnovativeDiagnostics,GYNSurgical,andBreast&SkeletalSolutionsproductsthatsupporthealthcareprofessionalstodiagnoseandtreatpatientswithgreatercertaintyandprecision.

WeareseekingaFieldServiceEngineertojoinourQueenslandteam.Thisfull-timepermanentrolewillbebasedontheroadacrossGreaterBrisbaneandtheGoldCoastregion,providingcustomersupportthroughtheinstallation,servicing,maintenanceandrepairofHologicmedicalequipment.

KeyResponsibilities

• Install,service,maintainandrepairHologicmedicalequipmentwithintheassignedterritory
• ConductbasiccustomertrainingonHologicsystems
• Partnerwithinternalteamstosupportcustomeroutcomesandsharefieldinsights
• Ensureallworkcomplieswithrelevantlegislation,industrycodes,ethicalstandardsandcompanyprocedures

Skills,ExperienceandQualifications

• AtertiaryqualificationinEngineering,Electronics,ComputerScienceoranotherrelatedtechnicaldiscipline
• Strongtechnicaltroubleshooting,analyticalandproblem-solvingskills
• Strongcustomerserviceskillsandtheabilitytobuildtrustedrelationships
• Abilitytoworkindependently,prioritisetasksandself-schedulework
• Experienceinmedicaldevices,equipmentmaintenance,DICOM/PACSorRadiationSafetywouldbeadvantageous
• AcurrentQueenslandradiationlicence,oreligibilityandwillingnesstoobtainone,wouldbehighlyregarded
• Fullproducttrainingwillbeprovided.

OtherRequirements

YoumustholdacurrentvalidAustraliandriverlicence,haveaccesstoareliablevehicle,andbewillingtotravelwithintheassignedterritory,includingregional/interstatetravelandsomeovernightstays.Therolemayrequireflexiblehoursandovertimeatshortnotice.