Field Service & Automation Ops Leader — Pacific Region

Honeywell International Inc.

Melbourne, Sydney, Brisbane

Vor Ort

AUD 120.000 - 180.000

Vollzeit

Vor 3 Tagen

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Zusammenfassung

Honeywell International Inc. is seeking a Field Operations Manager - Field Service & Automation to lead a team of Field Service Engineers and Specialists across Perth, Melbourne, Sydney or Brisbane.

You will drive safe, efficient service and high-quality outcomes, while aligning with our Pacific region goals. The role blends people leadership, customer relationship management, and workforce planning to deliver measurable business results and strong customer value through continuous improvement

Qualifikationen

Experience leading field-based service or operational teams.
Proven ability to manage workforce planning and scheduling.
Strong stakeholder management and customer escalation handling.
Experience in Industrial automation sectors is advantageous.

Aufgaben

Lead, coach and develop Field Service Engineers & Specialists to safety and excellence.
Drive workforce utilisation and service delivery through scheduling and labour management.
Build and maintain customer relationships and manage escalations.
Monitor KPIs, quality, and customer satisfaction.
Champion safety compliance with health, safety, and regulatory requirements.
Partner with internal stakeholders to drive continuous improvement and growth.

Kenntnisse

Field service leadership

People coaching

Workforce planning

Customer management

KPI management

Continuous improvement

Ausbildung

Engineering or management qualification

Jobbeschreibung