Field Operations Leader — Service & Automation

Honeywell International Inc.; Brisbane; On-site; AUD 120,000 - 180,000; Full time

Job summary

Honeywell International Inc. is seeking a Field Operations Manager - Field Service & Automation in Brisbane.

You will lead a team of Field Service Engineers and Specialists to deliver safe and high-quality service across the Pacific region, with an emphasis on efficient workforce planning and strong customer relationships. The role emphasizes people leadership, continuous improvement, and meeting contractual commitments while ensuring safety and regulatory compliance in a dynamic industrial

Qualifications

• Proven experience leading field-based service and technical teams.
• Track record in safety, process discipline and high service quality.
• Strong stakeholder management and escalation handling.

Responsibilities

• Lead, coach and develop Field Service Engineers & Specialists to deliver safe, efficient service outcomes.
• Drive workforce utilisation and productivity through planning, scheduling and labour management.
• Build strong customer relationships and manage escalations to meet service commitments.
• Monitor operational performance with KPI tracking and continuous improvement initiatives.
• Champion safety culture and ensure compliance with health, safety and regulatory requirements.

Skills

Field Service Leadership

People Management

Workforce Planning

Customer Relationship

Operational KPIs

Industrial Automation Experience

Job description

Honeywell International Inc. is seeking a Field Operations Manager - Field Service & Automation in Brisbane.

You will lead a team of Field Service Engineers and Specialists to deliver safe and high-quality service across the Pacific region, with an emphasis on efficient workforce planning and strong customer relationships. The role emphasizes people leadership, continuous improvement, and meeting contractual commitments while ensuring safety and regulatory compliance in a dynamic industrial