Field Service Supervisor - Security

Honeywell Technologies; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Honeywell Technologies in Melbourne, VIC is seeking a Field Service Supervisor to lead the daily operations of the field service team, coordinating scheduling, dispatching technicians, and ensuring safety and quality standards.

You will oversee contractor and staff on site, drive service delivery excellence, manage contracts and project milestones, and align with KPI requirements.

Qualifications

• Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
• In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
• Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Ability to obtain NV1 clearance

Responsibilities

• Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
• Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
• Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
• Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
• Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.

Skills

Supervisory experience

Field service operations

Security systems knowledge

Team leadership

Organizational skills

NV1 clearance

Job description

Melbourne, VIC Enhance your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Job Description

THE FUTURE IS WHAT WE MAKE IT.

Field Service Supervisor

Melbourne, VIC Enhance your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact.

The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards.

Responsibilities

• Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
• Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
• Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
• Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
• Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.

Qualifications

• Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
• In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
• Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Ability to obtain NV1 clearance

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life‑saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell

Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.

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Copyright © 2026 Honeywell International Inc.

About Us

Honeywell Technologies is a global, pure‑play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.