Field Performance & Insights Engineer

Luxoft; Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

Luxoft Germany is seeking curious and analytical Graduate Engineers to join our Field Performance Trials team in Australia. You will help evaluate products in real-world environments, analyze data, and support consumer trials to improve product performance and customer experience.

You will work closely with engineers, data analysts, product teams, and regional stakeholders to generate actionable insights, develop dashboards, and contribute to AI and automation initiatives that enhance efficiency.

Qualifications

• Bachelor's degree in engineering or a related field
• Strong problem-solving and attention to detail
• Excellent written and verbal communication

Responsibilities

• Support consumer and field performance trials and onboarding
• Monitor product performance during trials and investigate issues
• Analyze trial data to identify trends and generate insights
• Develop dashboards and reports to communicate findings
• Collaborate with engineers, data analysts, and product teams

Skills

Python

SQL

Data analytics

Analytical thinking

Communication

Team collaboration

Tools

Tableau

PowerBI

Job description

Project description

We are looking for curious and analytical Graduate Engineers to join our Field Performance Trials team.This role provides a unique opportunity to work at the intersection of software, connected products, consumer insights, and product performance. You will help evaluate products in real-world environments, analyze product data, investigate issues, support consumer trials, and generate insights that influence future product development.You will work closely with engineers, data analysts, product teams, and regional stakeholders to improve product performance and customer experience.

Responsibilities

• Product & Trial SupportSupport execution of consumer and field performance trials.Assist with participant onboarding and issue triage.Monitor product performance during trials.Track and investigate customer-reported issues.Data Analytics & InsightsAnalyze product usage and trial data to identify trends and patterns.Develop dashboards and reports to communicate findings.Generate actionable insights from consumer feedback and product data.Support root cause investigations using data-driven approaches.Software & Connected ProductsCollect and analyze diagnostic logs from connected products.Support software and firmware validation activities.Investigate software-related issues observed during trials.Assist in reproducing and documenting defects.AI & AutomationExplore opportunities to automate data analysis and reporting.Support development of scripts and tools to improve team efficiency.Apply AI and data science techniques to improve insight generation.

SKILLS

Must have

• TechnicalProgramming experience in Python, SQL, or similar languages is preferable.Understanding of software development fundamentals.Familiarity with data analytics and visualization tools(e.g. Tableau, PowerBI) is desirable.Strong problem-solving and troubleshooting skills.AnalyticalAbility to interpret data and identify meaningful insights.Structured and logical thinking.Strong attention to detail.CommunicationAbility to communicate technical findings clearly.Comfortable working with cross-functional stakeholders.Strong written and verbal communication skills.

Nice to have

Experience through university projects, internships, personal projects, or research involving:Data analyticsSoftware developmentConsumer product developmentProduct testing and validationAtlassian environment