Field Learning & Training Coordinator

Amazon; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Amazon Australia’s Delivery Services Learning team invites a Learning Coordinator to join our field learning group in Sydney. You will deploy and execute Learning & Training Delivery Services plans to support Delivery Station execution, focusing on standardising processes and improving metrics.

You will develop material, coordinate training events, collaborate with stakeholders across AU AMZL, and ensure readiness of Learning Experience areas while maintaining data and compliance where required.

Qualifications

• Experience with planning, performance metrics, and process improvement.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience in logistics.
• Experience with data analysis.

Responsibilities

• Develop, assess, track, and facilitate training related programs for new and current entry level employees.
• Coordinate training events based on site/regional needs with stakeholders.
• Build trust with peers across the AU AMZL team and collaborate on regional learning projects.
• Serve as a SME for onboarding; coordinating all training needs.
• Facilitate certified job and compliance training including audits, badge creation, data entry and retrains.
• Travel intermittently among local Delivery Services sites to provide coverage.
• Maintain, prepare and distribute data on key metrics for their delivery station/region.
• Monitor adherence to standard work and quality and coach associates accordingly.
• Ensure area readiness and organisation for Learning Experience areas.
• Escalate barriers to Learning Manager or escalation points.
• Collaborate and support the wider Delivery Services Learning Team.

Skills

Planning

Metrics

Flexibility

Logistics

Data analysis

Job description

Amazon Australia’s Delivery Services Learning team invites a Learning Coordinator to join our field learning group in Sydney. You will deploy and execute Learning & Training Delivery Services plans to support Delivery Station execution, focusing on standardising processes and improving metrics.

You will develop material, coordinate training events, collaborate with stakeholders across AU AMZL, and ensure readiness of Learning Experience areas while maintaining data and compliance where required.