Field Engineer — Client Systems & Network Support

Unisys

City of Canada Bay

On-site

AUD 60,000 - 90,000

Full time

5 days ago

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Job summary

Unisys is seeking a Field Engineer to provide on-site support for desktops, servers, and network devices in NSW, Australia. You will install, maintain and troubleshoot PCs and related software, networks, and AV equipment for various client environments.

The position emphasizes professionalism, adherence to SLA, and proactive problem resolution. Candidates typically have 1–2 years of experience and may hold a technical certification or Associate Degree.

Qualifications

High School Diploma or GED required.
May require technical certification or Associate Degree.
Generally, 1–2 years' experience in area of responsibility.

Responsibilities

Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
Performs installs, moves, adds and changes as required.
Tests and certifies PCs, networks, servers and client approved applications.
Provides follow-up on problems or escalations.
Maintains a high degree of professionalism in actions, demeanor and dress.
Meets SLA requirements and ensures client satisfaction in all interactions.