Field-Based Retail Leader: Grow & Optimize Stores

Orchard HRO Pty; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Orchard HRO Pty in Melbourne is seeking a high‑calibre retail operations leader to manage a portfolio of established sites across Victoria. You will drive sales, profitability and customer experience while mentoring site managers.

The role is field‑based with autonomy to set priorities, travel regularly between sites, and collaborate with internal teams on growth initiatives within a national network.

Qualifications

• Proven track record leading retail operations and delivering results.
• Strong commercial awareness with ability to work with sales and financial data.
• Ability to influence and lead diverse stakeholders across stores.

Responsibilities

• Manage a portfolio of retail businesses and drive sales, profitability and experience.
• Build strong relationships with owners and managers to influence outcomes.
• Use financial and operational data to identify opportunities and actions.
• Spend significant time in the field visiting sites to understand ground realities.
• Address operational challenges and prioritise effectively to deliver outcomes.
• Support new site openings, acquisitions, transitions and growth initiatives.
• Collaborate with internal teams to improve network performance.
• Identify continuous improvement opportunities and turn ideas into action.
• Maintain autonomy while aligning with broader organisational strategy.

Skills

Retail leadership

Sales performance

Stakeholder management

Field operations

Travel willingness

Education

Bachelor's degree in business/commerce

Job description

Orchard HRO Pty in Melbourne is seeking a high‑calibre retail operations leader to manage a portfolio of established sites across Victoria. You will drive sales, profitability and customer experience while mentoring site managers.

The role is field‑based with autonomy to set priorities, travel regularly between sites, and collaborate with internal teams on growth initiatives within a national network.