Field-Based CX Rep — Not-for-Profit Fundraising

Pinnacle Sales Group PTY LTD; Sydney; Presencial; AUD 51.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped commissions

OTE of $90K–$130K

Fully paid training

Daily coaching

38 hours per week (Mon–Fri)

Shorter Fridays

Travel opportunities

Career progression

Descripción de la vacante

Pinnacle Sales Group PTY LTD – Surry Hills NSW is seeking a Customer Experience Representative to join an active, field-based team across Sydney. The role includes paid training and a Monday–Friday schedule, with opportunities to develop sales skills and progress within the organisation.

The position offers a clear path to strong earnings through uncapped commissions and performance bonuses, with a social, performance-focused environment and regular coaching from day one.

Formación

• Strong interpersonal communication and relationship-building abilities.
• Experience in hospitality, retail or customer-facing environments.
• Energy, positivity and teamwork orientation.
• Receptive to coaching and feedback for improvement.
• Motivation by goals, recognition and earnings potential.
• Reliability, punctuality and professional presentation.

Responsabilidades

• Represent established Australian not-for-profit organisations in Sydney.
• Engage with the public across community locations.
• Start genuine conversations and build rapport quickly.
• Explain campaigns clearly and professionally.
• Encourage ongoing support from suitable customers.
• Meet individual and team performance targets.
• Apply daily coaching and improve communication skills.
• Represent Pinnacle and partners to a high standard.

Conocimientos

Communication

Customer service

People skills

Team collaboration

Coachable

Descripción del empleo

Pinnacle Sales Group PTY LTD – Surry Hills NSW is seeking a Customer Experience Representative to join an active, field-based team across Sydney. The role includes paid training and a Monday–Friday schedule, with opportunities to develop sales skills and progress within the organisation.

The position offers a clear path to strong earnings through uncapped commissions and performance bonuses, with a social, performance-focused environment and regular coaching from day one.