Female Key Worker

Staffing Options; Toowoomba Regional; On-site; AUD 47,000 - 66,000; Part time

Benefits offered by this job

NDIS Worker Screening

NDIS Orientation Module Certificate

Driver's license

LGBTQIA+ friendly

Job summary

Staffing Options is seeking a compassionate and proactive Key Worker to work closely with a family in Darling Heights, Toowoomba. The role focuses on life administration, scheduling, training new staff and direct in-home support, with an emphasis on fostering meaningful relationships and a supportive team culture.

The position offers flexible shifts (some early mornings and evenings), competitive pay per hour, and opportunities for growth within a values-driven, LGBTQIA+ friendly environment.

Qualifications

• Demonstrated integrity, initiative and alignment with family governed principles and support models.
• Understanding and experience of individuals who direct their own supports.
• Strong interpersonal communication across diverse abilities.

Responsibilities

• Build relationships with the support team, family and social network.
• Coordinate and oversee flexible provision of supports across several providers.
• Manage weekly schedules, daily activities, personal administration, budgeting and travel.
• Clearly communicate plans, schedules and expectations to the support team.
• Coordinate therapy and medical appointments and supporting outcomes.
• Complete inductions, training and buddy shifts with new workers.
• Effectively communicate changes to rostered hours.
• Monitor and respond to all team communications in a timely manner.
• Incident management, support and debriefing in collaboration with the family receiving support.

Skills

Leadership

Integrity

Initiative

Interpersonal communication

Independent work

Team supervision

Community connections

Job description

Join a supportive environment focused on fostering positive relationships

Opportunity to lead and train a dedicated support team

Flexible scheduling to accommodate personal and professional commitments

Competitive pay rates with opportunities for growth

A woman in her 50sand her wife and dog livein Darling Heights. Theyarelooking for a compassionate and proactive Key Worker to work closely alongsidethemintheirhome.

The role includessupport with life administration,managing weekly schedulesand supportcalenders, trainingnew supportstaffand providing direct support. This position is ideal for someone with leadership and interpersonal skills who values building meaningful relationships and fostering a supportive team culture.

Key Worker Responsibilities:

• Building relationships with the support team,familyand social network
• Coordinating and overseeing flexible and responsive provision of supportsacross several providers
• Managing weekly schedules, daily activities, personal administration,budgetingand travel
• Clearly communicating plans,schedulesand expectations to the support team
• Coordinating therapy and medical appointments and supporting outcomes
• Completing inductions,trainingandbuddyshifts with new workers
• Effectively communicating changes to rostered hours
• Monitoring and responding to all team communicationsin a timely manner
• Incident management, support and debriefing in collaboration with thefamilyreceiving support

Key Worker Profile:

• A commitment to long-term relationships with individuals seeking support and their families
• Demonstrated integrity, initiative, and alignment withfamily governedprinciples and support models
• Understanding and experience of individuals whodirecttheir own supports
• Experienceinpractical everydayknowledgerequiredto run a sustainable and healthy household
• Strong connections within the local community or a demonstrated willingness to build relationships alongside individuals with disabilities
• High-level interpersonal communication skills, with an ability to connect with people of all communication abilities
• Ability to work both independently as well as to inspire, motivate,coachand supervise a team of support workers

Shifts / Hours:

• Some direct Support Shiftswith the family,7-10am & 7pm-10pm
• Variable / flexible shifts throughout the week for indirect support / Key Worker duties
• 22 hours per week available to start

Starting Pay Rates:

• Monday to Friday 6am to 8pm shift - $41.00 per hour
• Monday to Friday 8pm - 6am shift - $45.92 per hour
• Saturday - $57.40 per hour
• Sunday - $73.80 per hour
• Public Holidays - $90.20 per hour
• Higher pay rates negotiablecommensurateto skills,qualificationsand level of experience

LGBQTIA+ friendly

Open Driver’s licenseandable to drive family vehicle

NDIS Worker Screening (andwilling to obtain)

NDIS Worker Orientation Module Certificate (or willing to obtain)

Live within reasonable travelling distanceof Darling Heights

Current First Aid Certificate & CPR

Rights to work in Australia