Family Support Lead & Care Coordinator

Staffing Options; Toowoomba Regional; On-site; AUD 47,000 - 66,000; Part time

Benefits offered by this job

NDIS Worker Screening

NDIS Orientation Module Certificate

Driver's license

LGBTQIA+ friendly

Job summary

Staffing Options is seeking a compassionate and proactive Key Worker to work closely with a family in Darling Heights, Toowoomba. The role focuses on life administration, scheduling, training new staff and direct in-home support, with an emphasis on fostering meaningful relationships and a supportive team culture.

The position offers flexible shifts (some early mornings and evenings), competitive pay per hour, and opportunities for growth within a values-driven, LGBTQIA+ friendly environment.

Qualifications

• Demonstrated integrity, initiative and alignment with family governed principles and support models.
• Understanding and experience of individuals who direct their own supports.
• Strong interpersonal communication across diverse abilities.

Responsibilities

• Build relationships with the support team, family and social network.
• Coordinate and oversee flexible provision of supports across several providers.
• Manage weekly schedules, daily activities, personal administration, budgeting and travel.
• Clearly communicate plans, schedules and expectations to the support team.
• Coordinate therapy and medical appointments and supporting outcomes.
• Complete inductions, training and buddy shifts with new workers.
• Effectively communicate changes to rostered hours.
• Monitor and respond to all team communications in a timely manner.
• Incident management, support and debriefing in collaboration with the family receiving support.

Skills

Leadership

Integrity

Initiative

Interpersonal communication

Independent work

Team supervision

Community connections

Job description

Staffing Options is seeking a compassionate and proactive Key Worker to work closely with a family in Darling Heights, Toowoomba. The role focuses on life administration, scheduling, training new staff and direct in-home support, with an emphasis on fostering meaningful relationships and a supportive team culture.

The position offers flexible shifts (some early mornings and evenings), competitive pay per hour, and opportunities for growth within a values-driven, LGBTQIA+ friendly environment.