Federal Change Manager — Baseline Clearance & Governance

Unisys; Canberra; Presencial; AUD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Unisys in Canberra is seeking an experienced Change Manager to govern Change Management activities for Unisys-delivered services within a Federal Government environment. You will ensure RFCs are raised, assessed, approved, scheduled and implemented in accordance with ITIL best practice and client requirements.

Working closely with technical delivery teams, customer stakeholders and service management functions, you will oversee change activities to minimise risk, maintain service stability and

Formación

• Australian citizenship required.
• Minimum Australian Government Baseline Security Clearance required.
• Analytical and process-oriented.
• Strong stakeholder engagement and collaboration skills.
• Eager to learn and develop professional capabilities.

Responsabilidades

• Own and manage the Change Management process for Unisys delivered services within the DAFF account.
• Review Unisys RFCs to ensure quality, completeness and compliance with customer requirements.
• Validate implementation plans, test plans, risk assessments and backout procedures.
• Ensure changes are appropriately classified and scheduled.
• Monitor the change schedule and identify potential conflicts, risks or service impacts.
• Coordinate approval activities and manage change escalations where required.
• Maintain Change Management records within ServiceNow.
• Produce regular Change Management reports and metrics.
• Collaborate with Incident, Problem and Major Incident Management functions.

Conocimientos

Change Management

Governance

Stakeholder engagement

Analytical

Process-oriented

Self-motivated

Herramientas

ServiceNow

Descripción del empleo

Unisys in Canberra is seeking an experienced Change Manager to govern Change Management activities for Unisys-delivered services within a Federal Government environment. You will ensure RFCs are raised, assessed, approved, scheduled and implemented in accordance with ITIL best practice and client requirements.

Working closely with technical delivery teams, customer stakeholders and service management functions, you will oversee change activities to minimise risk, maintain service stability and