Family Support Worker

Together Two Ltd; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Together Two Ltd in Sydney is seeking an experienced Family Support Worker to join our NDIS Service Provision team. You will work with the families and carers of the people we support, so they can understand, access and sustain the supports their family member needs.

This includes families of children and young people in our Specialised Substitute Residential Care (SSRC) services, where you'll work in partnership with the Department of Communities and Justice (DCJ).

Responsibilities

• Meeting with families and carers to assess their needs and strengths, and developing family support plans with them
• Giving families practical guidance and information on the NDIS, daily routines, communication and managing care at home
• Working with families of children and young people in SSRC, in partnership with DCJ caseworkers, to support family contact, care planning and, where appropriate, restoration home
• Making sure children, young people and their families can take part in care planning and decisions, in line with the Child Safe Standards and the SSRC Code of Practice
• Supporting families through transitions such as school changes, moving home or hospital discharge, and through times of crisis
• Connecting families with health, education, housing, respite, carer support and other community services
• Planning and running programs for families and carers, such as information sessions and peer support groups
• Advocating for families and helping them prepare for plan reviews and meetings with providers
• Working closely with Support Leads, Support Workers, allied health and behaviour support practitioners
• Keeping clear, accurate case notes and family plans, and reporting incidents and safeguarding concerns in line with our procedures and NDIS Commission requirements

Job description

We're looking for an experienced Family Support Worker to join our NDIS Service Provision team. You'll work with the families and carers of the people we support, so they can understand, access and sustain the supports their family member needs.

This includes families of children and young people in our Specialised Substitute Residential Care (SSRC) services, where you'll work in partnership with the Department of Communities and Justice (DCJ). This is a new, family-focused role. You'll report to the Head of NDIS Service Provision and work alongside our Support Leads across the Sydney Inner West.

Key responsibilities

• Meeting with families and carers to assess their needs and strengths, and developing family support plans with them
• Giving families practical guidance and information on the NDIS, daily routines, communication and managing care at home
• Working with families of children and young people in SSRC, in partnership with DCJ caseworkers, to support family contact, care planning and, where appropriate, restoration home
• Making sure children, young people and their families can take part in care planning and decisions, in line with the Child Safe Standards and the SSRC Code of Practice
• Supporting families through transitions such as school changes, moving home or hospital discharge, and through times of crisis
• Connecting families with health, education, housing, respite, carer support and other community services
• Planning and running programs for families and carers, such as information sessions and peer support groups
• Advocating for families and helping them prepare for plan reviews and meetings with providers
• Working closely with Support Leads, Support Workers, allied health and behaviour support practitioners
• Keeping clear, accurate case notes and family plans, and reporting incidents and safeguarding concerns in line with our procedures and NDIS Commission requirements