Family Support Worker

Civic Recruitment Limited; Penrith City Council; Hybrid; AUD 49,000 - 64,000; Part time

Job summary

Civic Recruitment Limited is recruiting a Family Support Worker to assist Social Workers in delivering interventions for children and families. The role focuses on parenting support, budgeting, safeguarding, and collaboration with partner agencies, with accurate records kept throughout.

Flexibility includes hybrid working and attendance at the office as required. The role runs for three months with bi-weekly pay and local authority oversight.

Qualifications

• Experience working with children, young people and families in social care, family support, education, or community settings.
• Experience supporting vulnerable families.
• Knowledge of safeguarding and child protection principles.

Responsibilities

• Support Social Workers with direct work with parents and families.
• Provide parenting support and guidance to parents and carers.
• Assist families with budgeting and financial management.
• Support families experiencing domestic abuse and promote healthy relationships.
• Facilitate and support family time arrangements as needed.
• Attend professional meetings and contribute to multi-agency working.

Skills

Children & families

Social care

Multi-agency work

Record keeping

Safeguarding

Education

Childcare / Health & Social Care

Tools

Microsoft Office

Job description

Penrith, United Kingdom | Posted on 28/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation.  That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 months contract with a local authority

Job Purpose

As a Family Support Worker, you will support Social Workers in delivering direct interventions with children and families, helping to improve outcomes and promote family wellbeing. The role involves providing practical support to parents and carers around parenting, budgeting, domestic abuse, healthy relationships, family time, and safeguarding, while working collaboratively with partner agencies and maintaining accurate records.

Key Duties/Accountabilities

• Support Social Workers with undertaking direct work with parents and families.
• Provide parenting support and guidance to parents and carers.
• Assist families with budgeting and financial management.
• Support families experiencing domestic abuse and promote healthy relationships.
• Facilitate and support family time arrangements where required.
• Assist with duty responsibilities and respond to family support needs.
• Attend professional meetings and contribute to multi-agency working.
• Maintain accurate, timely, and comprehensive case records.
• Work collaboratively with internal teams and external partner organisations.
• Support safeguarding activities and contribute to positive outcomes for children and families.
• Assist with the implementation of support plans and interventions.
• Promote a child-centred and family-focused approach in all areas of work.

Essential Experience Required

• Experience working with children, young people, and families in a social care, family support, education, or community setting.
• Experience providing direct support to vulnerable families.
• Experience supporting parents with parenting, budgeting, and relationship challenges.
• Experience working within safeguarding frameworks and child-focused services.
• Experience of multi-agency working and attending professional meetings.
• Experience maintaining accurate records, reports, and case notes.
• Ability to build effective working relationships with children, families, and professionals.
• Ability to manage competing demands and work within a busy environment.

Essential Qualifications Required

• Relevant qualification in Childcare, Health & Social Care, Family Support, Youth Work, Social Care, or equivalent relevant experience.
• Good standard of education, including English and Mathematics.
• Knowledge of safeguarding and child protection principles.
• Competent IT skills, including Microsoft Office applications.
• Working hours: 37.00 hours per week.
• Working pattern: Monday to Friday, 09:00- 17:30.
• Flexible hybrid working.
• Enhanced DBS check
• Candidates must be available to attend the office when required and on designated office-based days.
• We work on bi-weekly payment schedule.
• The role closes on 28th September 2026, Enhanced DBS check