Family Support Leader: Trauma-Informed, Community Impact

HiTalent Recruitment; Brisbane; Sur place; AUD 90 000 - 110 000; Plein temps

Résumé du poste

HiTalent Recruitment is seeking an experienced Family Support Team Leader in Rockhampton, Queensland. This role oversees a multidisciplinary team delivering vital family support and intervention services to vulnerable children and families, with a focus on trauma-informed, child-centred practice.

You will provide operational leadership, mentor practitioners, manage caseloads and drive service quality, while building relationships with government agencies and community partners.

Qualifications

• Qualifications in social services or related field as required.
• Experience in family support, intervention or child protection.
• Experience leading multidisciplinary teams in human services.

Responsabilités

• Provide day-to-day operational leadership across Family Support programs.
• Lead, supervise and mentor a multidisciplinary team of Family Support practitioners.
• Oversee staff workloads, caseloads, referrals and service delivery to ensure quality.
• Provide practice guidance on complex family cases and child protection concerns.
• Ensure trauma-informed, culturally responsive, child-centred practice.
• Monitor KPIs, funding requirements and contractual obligations.
• Oversee risk management, documentation, quality assurance and continuous improvement.
• Support recruitment, onboarding and performance management of staff.
• Build relationships with Child Safety and government agencies.

Connaissances

Leadership

Mentoring

Team supervision

Stakeholder engagement

Trauma-informed practice

Child protection knowledge

Risk assessment

Case management

Digital literacy

Formation

Tertiary qualification in Social Work / Psychology / Community Services

Outils

Case management systems

Description du poste

HiTalent Recruitment is seeking an experienced Family Support Team Leader in Rockhampton, Queensland. This role oversees a multidisciplinary team delivering vital family support and intervention services to vulnerable children and families, with a focus on trauma-informed, child-centred practice.

You will provide operational leadership, mentor practitioners, manage caseloads and drive service quality, while building relationships with government agencies and community partners.