Family & Child Connect Program Leader

Mercy Community; Toowoomba Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 per ann

Blue Card & NDIS Worker Screening Card

Free confidential counselling for you&

Vaccination reimbursements

Employee benefits program

Job summary

Mercy Community is seeking a dynamic Team Manager for the Family and Child Connect Program in Caboolture. This permanent full-time role leads service delivery, engages regional partners, and ensures quality practice and strategic relationships with government and NGO services.

You will guide a senior team, manage incidents, and drive reporting against service agreements while supporting staff in therapeutic engagements with stakeholders.

Qualifications

• Tertiary degree or above in Social Work, Behavioural Sciences, Psychology or related discipline.
• Extensive experience in safety and risk assessments, family support and intervention services.
• Sound understanding and knowledge of the Queensland child protection system.
• Queensland Driver’s License (Provisional Green or above).
• Current Paid Blue Card (Queensland Working with Children Check) or ability to apply.
• Evidence of vaccination against whooping cough or willingness to obtain before commencement.

Responsibilities

• Ensure that the program areas operate in accordance with Mercy Community policies, procedures and values, service schedules and accreditation requirements.
• Oversee the effective management of incidents in line with organisational and legislative requirements.
• Establish and maintain professional relationships with Department of Child Safety, youth & women and other stakeholders.
• Prepare and submit reporting against service agreements in required timeframes.
• Provide direct support to employees in managing relationships and therapeutic engagements with stakeholders.

Job description

Mercy Community is seeking a dynamic Team Manager for the Family and Child Connect Program in Caboolture. This permanent full-time role leads service delivery, engages regional partners, and ensures quality practice and strategic relationships with government and NGO services.

You will guide a senior team, manage incidents, and drive reporting against service agreements while supporting staff in therapeutic engagements with stakeholders.